Lindsay Ozyck

Chief of Staff at Sunstone Therapies
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Contact Information
us****@****om
(386) 825-5501
Location
Baltimore, Maryland, United States, US

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Danielle Brown

I am pleased to recommend Lindsay for her exceptional work as a top insurance support analyst. During our time working together, Lindsay demonstrated an outstanding ability to streamline processes through automation, which resulted in significant time and cost savings for out team. In addition, Lindsay's proficiency in Excel was truly impressive. Her advanced skills in spreadsheet management allowed her to quickly analyze and present complex data in a manner that was easy for our team to understand. Overall, Lindsay's professionalism, dedication, and expertise was truly invaluable to our team. I highly recommend her to any organization looking for a talented and driven individual.

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Credentials

  • Lean Six Sigma White Belt Certification
    The Council for Six Sigma Certification (CSSC)
  • Registered Behavior Technician (RBT)
    BEHAVIOR ANALYST CERTIFICATION BOARD LTD
  • Tableau Training
    Simplilearn

Experience

    • United States
    • Mental Health Care
    • 1 - 100 Employee
    • Chief of Staff
      • May 2023 - Present

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Operations Specialist
      • Oct 2021 - May 2023

      • Collaborate cross-functionally to provide technical and administrative support. • Manage projects from inception to delivery, creating and implementing detailed project plans, budgets, and implementation schedules. • Facilitate project status, stakeholder, and negotiation meetings between executive leadership and third-party IT and HRIS vendors. • Evaluate and streamline IT policies, practices, purchases, and training to meet employee satisfaction KPIs, align with strategic plan… Show more • Collaborate cross-functionally to provide technical and administrative support. • Manage projects from inception to delivery, creating and implementing detailed project plans, budgets, and implementation schedules. • Facilitate project status, stakeholder, and negotiation meetings between executive leadership and third-party IT and HRIS vendors. • Evaluate and streamline IT policies, practices, purchases, and training to meet employee satisfaction KPIs, align with strategic plan, CARF accreditation requirements, and industry best practices. • Assist with all aspects of the employee lifecycle, including recruiting, onboarding, performance management, and end of employment. Show less • Collaborate cross-functionally to provide technical and administrative support. • Manage projects from inception to delivery, creating and implementing detailed project plans, budgets, and implementation schedules. • Facilitate project status, stakeholder, and negotiation meetings between executive leadership and third-party IT and HRIS vendors. • Evaluate and streamline IT policies, practices, purchases, and training to meet employee satisfaction KPIs, align with strategic plan… Show more • Collaborate cross-functionally to provide technical and administrative support. • Manage projects from inception to delivery, creating and implementing detailed project plans, budgets, and implementation schedules. • Facilitate project status, stakeholder, and negotiation meetings between executive leadership and third-party IT and HRIS vendors. • Evaluate and streamline IT policies, practices, purchases, and training to meet employee satisfaction KPIs, align with strategic plan, CARF accreditation requirements, and industry best practices. • Assist with all aspects of the employee lifecycle, including recruiting, onboarding, performance management, and end of employment. Show less

  • Agencies below
    • Connecticut, United States
    • Registered Behavior Technician
      • Jan 2020 - Oct 2021

      • Autism Behavioral Health, Trumbull, CT • EBS Healthcare, Waterbury, CT • Aspire Living & Learning, Stamford, CT • Autism Behavioral Health, Trumbull, CT • EBS Healthcare, Waterbury, CT • Aspire Living & Learning, Stamford, CT

    • United States
    • Insurance
    • 1 - 100 Employee
    • Office Automation Associate
      • Dec 2014 - Aug 2017

      • Researched, configured, and trained executives on new EPIC software to digitize customer correspondence, resulting in fewer errors and omissions claims. • Trained agents on drafting quotes, filing documents, and utilizing a new EHR system. • Built workflows using Power Automate to reduce response times and improve customer satisfaction ratings by 13%. • Documented and compiled company policies to draft a company handbook. • Researched, configured, and trained executives on new EPIC software to digitize customer correspondence, resulting in fewer errors and omissions claims. • Trained agents on drafting quotes, filing documents, and utilizing a new EHR system. • Built workflows using Power Automate to reduce response times and improve customer satisfaction ratings by 13%. • Documented and compiled company policies to draft a company handbook.

    • United States
    • Civic and Social Organizations
    • 100 - 200 Employee
    • Member Relations
      • Sep 2015 - Sep 2016

    • Recruiting Assistant
      • Jan 2011 - Aug 2014

Education

  • University of Maryland College Park
    Master's Candidate, Public Policy
  • University of Maryland College Park
    Bachelor of Arts - BA, Psychology
    2014 - 2018
  • Joel Barlow High School
    2010 - 2014

Community

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