Experience

Commercial Express HVAC

• 1 - 100 Employee

• Account Specialist

  • Dec 2021 - Present



Dynamic Systems, Inc.

• United States
• Construction
• 300 - 400 Employee

• Office Manager

  • Sep 2019 - Nov 2021



Communication Systems Inc.

• United States
• Telecommunications
• 1 - 100 Employee

• Office Manager

  • Aug 2016 - Sep 2019



Millennium Pool Construction

• United States
• Recreational Facilities

• Accounting/Business Operations

  • Apr 2012 - Feb 2016

  • Primary accounts receivable for active pool service company with annual revenue that exceeds $9.6M. • Collected and processed over 60 paper tickets daily from mechanics; documented hours worked, parts, and work description for database. • Billed time and material for over 500 residential clients; ensured timely and accurate invoicing for residential services and renovation jobs including plaster, coping, tile work, deck repairs/replacement, fountain installments, leak repairs, skimmer replacements, and pool covers/liners. • Performed collections calls for past due invoices (over 15 days) and logged actions and results in QuickBooks; over 300 calls completed monthly. • Performed daily verification of deposits received for renovations (30%) and pool covers/liners (50%); once client approval was received, invoices were processed and project manager informed to schedule renovations—over 50 invoices processed per month. • Acquired credit card information for each residential customer prior to work completion for billing and final payment purposes; maintained 95% success rate and reduced accounts receivable significantly during tenure. • Created and maintained company standard invoice template; ensured completed template was in place for over 500 clients prior to work completion. • In house expert for control of special orders for residential and commercial jobs; created over 200 purchase orders for special inventory such as pumps, spa covers, signs, and filter covers for active jobs—coordinated with project managers when parts would arrive and annotated cost in client’s files to include markup. • Coordinated with Collaborative Solutions for Communities (prison release program) for hiring DC and MD program residents; interviewed potential hires, processed paperwork and coordinated with case managers/director of program to provide routine updates on employee’s schedule, pay rate, and success Show less



All American Nanny

• Springfield, Virginia

• Nanny

  • Jan 2011 - Jan 2012

  • Primary caretaker for 2 children—provided emotional and physical support as well as custodial service while parents were outside of the home; considered trusted additional member of family because of close and respectful relationship with family members. • Transported children to/from school and extracurricular activities 5 days a week; over 500 trips annually. • Provided nutritional needs for children by preparing nutritional meal choices and ensuring consumption; prepared lunch and snacks daily. • Organized and executed leisure activities with children on a daily basis to include games, crafts, outings and exercise to keep children engaged and active; encouraged social interaction with other children. • Maintained safe and healthy environment inside the home—performed light housekeeping duties to ensure a clean atmosphere and monitored visitors on premises; reported issues/concerns to parents daily. Show less



Lakeshore Pregnancy Center

• Grand Haven, Michigan

• Counselor

  • Mar 2009 - Aug 2010

  • Taught parenting and prenatal classes to over 25 men and women preparing to be new parents. • Provided pregnancy options counseling to 100s of women; assisted in additional information and referrals when needed. • Taught abstinence education consisting of 10 different types of classes to small targeted preteen and teenaged children/adults (up to 4 people in a class). • Prepared and administered 20+ pregnancy tests monthly for at risk women. • Inventory supply manager; controlled and maintained hundreds of dollars in supplies for busy pregnancy center. • Shadowed counselors for months prior to assessing clients one-on-one for pregnancy needs, questions and assistance. Show less