Bank Teller

• Jul 2016 - Present

Shift Manager

• May 2016 - Present

Restaurant General Manager

• Aug 2014 - Mar 2016

Primary Responsibilities: Oversee the delivery of exceptional service to all guests; maintain a high level of professionalism and quality in the restaurant Ability to manage time wisely and adjust priorities in a fast-paced environment Leads the team in delivering consistently high-quality food and beverage service to our guests Promotes a learning and nurturing environment for the restaurant team that encourages service and sales success. Manage the daily operation and achieve revenue and expense goals Build the team by hiring qualified applicants through recruiting, thoughtful hiring, and mentoring Oversee staff training, development and performance management Manage staff scheduling, ensuring proper staffing based on business needs Manage supplies through weekly/monthly inventories, and accurate ordering Acts as a liaison between restaurant and other departments to communicate relevant information Show less

Experience Manager

• Sep 2012 - Aug 2013

Manage and maintain a staff of 18 individuals. Plan events, both in-store and off-site. Cordinate single-store marketing within Corporate guidelines. Build and update excel spreadsheets for tracking product and event sales. As the customer service manager I deal directly with customers to ensure a complete and satisfied in-store experience. Meet and exceed company goals.

Retail Sales Lead

• Oct 2011 - Sep 2012

Co-led a group of 16 associates. Track retail inventory and ensure proper stock levels of product. Coach and inspire associates to meet company expections and to grow within the company. Helped to run the retail sales floor and meet daily sales goals.

Server

• Mar 2007 - Oct 2011