Experience

Scene Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director of Patient Solutions

  • Jul 2022 - Present

  - Design, build and lead a team of approximately 25 clinical and non-clinical individuals to design, implement, and manage tech-enabled services for health plans, health systems, and public health departments. - Fully redesigned how operations are executed and managed at the company, growing the team from 2 to 25, in partnership with Product, Engineering, Marketing, and Sales - Leadership team member who spearheaded launch of cross-functional organizational structures to promote… Show more - Design, build and lead a team of approximately 25 clinical and non-clinical individuals to design, implement, and manage tech-enabled services for health plans, health systems, and public health departments. - Fully redesigned how operations are executed and managed at the company, growing the team from 2 to 25, in partnership with Product, Engineering, Marketing, and Sales - Leadership team member who spearheaded launch of cross-functional organizational structures to promote innovation and translate CEO strategic priorities into operational reality. - Working with CEO, CFO and board of directors to pivot the program offering and business model including, development of updated cost model to drive program efficiency and improve gross profit margin. - Develop and optimize operational processes and workflow for current products and programs, spanning client management, patient enrollment, and clinical engagement.

• Senior Program Manager

  • Aug 2021 - Jul 2022

  Baltimore, Maryland, United States - Defined company standards for project and customer management at the company, and trained junior and senior staff to execute per the standard operating procedures. - Helped pivot the company from COVID-19 programs to digital medications adherence program, through program redesign, reintroduction, and change management planning. - Oversaw restructuring of operations into research and commercial health plan business lines, allowing for new staffing models and revenue sources.

• Senior Project Manager

  • Oct 2020 - Jul 2021

  - Hired as a public health expert and program manager to create a blueprint for Scene’s tech enabled service; onboarded team members to implement defined services. - Successfully conceptualized, designed, and implemented video DOT services with Medicaid MCOs. Pilot programs with Medicaid MCOs met KPIs and expanded within one year. - Managed research studies with health systems proving the feasibility and potential impact of this model, resulting in 4 published research studies… Show more - Hired as a public health expert and program manager to create a blueprint for Scene’s tech enabled service; onboarded team members to implement defined services. - Successfully conceptualized, designed, and implemented video DOT services with Medicaid MCOs. Pilot programs with Medicaid MCOs met KPIs and expanded within one year. - Managed research studies with health systems proving the feasibility and potential impact of this model, resulting in 4 published research studies demonstrating positive results. - Excelled in project management, meeting client needs and increasing contract values.

• Project Manager

  • Jun 2019 - Sep 2020

  Baltimore, Maryland



BroadReach

• South Africa
• IT Services and IT Consulting
• 300 - 400 Employee

• Solutions Manager

  • Nov 2018 - Jun 2019

  Washington D.C. Metro Area



Jhpiego

• United States
• Non-profit Organizations
• 700 & Above Employee

• Senior Innovations Officer

  • Jul 2017 - Nov 2018

  Balitmore, MD Drive development and implementation of strategy for expanding Jhpiego’s approach to a solutions-focused and action-oriented design thinking process. Collaborate with staff from offices in Ghana, Tanzania, Ethiopia, India, and Bangladesh to apply human-centered design to conceptualize solutions to pressing public health problems. Play a vital role in proposal writing and both new business and partnership development

• Program Officer II, Innovations

  • Jul 2016 - Jun 2017

  Baltimore, Maryland Area Managed a portfolio of projects that span the innovation pathway from assessment and advancement through delivery and introduction to quickly and efficiently advance promising healthcare solutions to large-scale use. Directly supervised employees and a team geographically dispersed in Kenya and US. Managed partnership with software development firm and business analysis consultants. Established partnerships with donors, government officials, and entrepreneurs.

• Program Officer

  • Jan 2015 - Jun 2016

  Baltimore, Maryland Area Led technical development, research, and implementation activities for the ePartogram, a tablet-based decision support tool used by frontline health workers during labor and delivery. Conducted formative research to inform technology development, and field tested two technology innovation to assess usability, acceptability, and feasibility

• Senior Program Coordinator

  • Jun 2013 - Dec 2014

  Baltimore, Maryland Area Hired to coordinate programmatic, contractual, financial, and research components of the Innovations portfolio. Performed literature reviews, market research, and primary assessments in low-to-middle-income countries to validate development of global health technologies.



Pathfinder International

• United States
• Non-profit Organizations
• 700 & Above Employee

• Postabortion Care Consortium Coordinator

  • Jun 2012 - Apr 2013

  Watertown, MA Managed, coordinated, executed, monitored, and reported on projects associated with Post-Abortion Care in 20 developing countries worldwide. Directed communications, budget allocation, staff, and a variety of initiatives, including a two-day conference for 75 attendees.



Johns Hopkins Bloomberg School of Public Health

• United States
• Higher Education
• 700 & Above Employee

• Graduate Research Assistant, The Evidence Project

  • Sep 2011 - Aug 2012

  Baltimore, Maryland Area Examined peer-reviewed journal articles and gray literature, systematically using standardized guidelines and coding format in Epi Data.



Peace Corps

• United States
• International Affairs
• 700 & Above Employee

• Community Health and HIV/AIDS Educator

  • Jun 2009 - Jul 2011

  Swaziland, Africa Steered three-month baseline community needs assessment to identify gaps and partnership opportunities in Tikhuba. Coordinated with local PEPFAR Community HIV Coordinator to conduct household survey. Trained local counterparts in organizational skills, proposal and budget development, and project management. Successfully garnered funding to design and implement community projects:



HARTFORD SURGERY CENTER

• MEDICAL BILLER

  • Aug 2007 - Jun 2009

  Hartford, Connecticut Area



SHARED, INC

• INTERN

  • Jan 2007 - Jun 2007

  Greater Boston Area



Boston Medical Center (BMC)

• United States
• Hospitals and Health Care
• 700 & Above Employee

• RESEARCH ASSISTANT

  • Feb 2007 - May 2007

  Greater Boston Area



EASTERN CONNECTICUT AREA HEALTH EDUCATION CENTER

• INTERN

  • May 2006 - Aug 2006

  Hartford, Connecticut Area