Experience

Brentwood Public Library

• United States
• Libraries
• 1 - 100 Employee

• Customer Services Librarian

  • Jan 2017 - Present

  Serve as a leader of the organization by providing top-notch creative and vibrant customer services through greeting, welcoming, assisting, and following up with internal and external customers in the library, by phone, and through email Supervise and direct public floor operations, patrons, staff, and volunteers Provide collection development, cataloging, and maintenance for print, audio, video, and other library materials Plan, advertise, and present programming and activities for children, teen, and adult patrons Manage the library’s social media presence Train new employees on library procedures and duties Continuously maintain professional knowledge and skills through workshops, webinars, and networking Show less



ITT Technical Institute

• Higher Education
• 700 & Above Employee

• Librarian

  • Jan 2016 - Sep 2016

  Supervised and managed the Learning Resource Center’s staff and daily operations Met regularly with education staff to coordinate policies, procedures, and acquisitions Developed, coordinated, and delivered training courses and materials for instructors and students Designed and delivered database tutorials and instruction materials for users Assisted users in search strategies and advanced information needs Cataloged, processed, repaired, and maintained LRC materials and equipment Continuously maintained professional knowledge and skills Served as the faculty advisor to the campus chapter’s National Technical Honor Society Show less



Credo Reference

• United States
• Higher Education
• 1 - 100 Employee

• Instructional Design Intern

  • Oct 2014 - Jan 2016

  Met with customers to determine their expectations for projects and flesh out ideas, goals, and takeaways for students Researched a wide variety of topics in varying disciplines Gathered and synthesized research on topics for educational script creation Developed learning objectives and crafted in-depth examples for students Formulated, implemented, and analyzed assessments to measure the success of learning outcomes Created educational tutorials and assessments based on ACRL framework for information literacy Performed standards mapping on the information literacy courseware based on ACRL 2000, ACRL 2015, ANZIL, and SCONUL standards Utilized HTML and XML coding to insert tutorials and videos into Content Management Systems, such as Joomla and Edx Employed self-discipline and accountability for projects while working in a remote setting Show less



Boys Hope Girls Hope of Pittsburgh, Inc.

• United States
• Individual and Family Services
• 1 - 100 Employee

• Development Associate

  • Mar 2014 - Dec 2015

  Performed daily functions in the Raiser’s Edge database such as gift entry, preparing financial reports, running queries, and organizing existing information Succeeded in maintaining an effective and efficient donor and key constituency database Promptly responded to all gifts, donations, and grant awards Assisted the Executive Director in the planning, coordination, and execution of fundraising events Performed daily functions in the Raiser’s Edge database such as gift entry, preparing financial reports, running queries, and organizing existing information Succeeded in maintaining an effective and efficient donor and key constituency database Promptly responded to all gifts, donations, and grant awards Assisted the Executive Director in the planning, coordination, and execution of fundraising events



Carnegie Library of Pittsburgh

• United States
• Libraries
• 200 - 300 Employee

• Senior Acquisitions Clerk

  • May 2014 - Oct 2014

  Ordered, received, and cataloged an average of 500 materials per day using the Sierra Library Services Platform Performed daily tasks in regard to vendor relations, including research and price comparison of library materials Corresponded with vendors regarding information for orders Searched Sierra in order to determine if the library currently owned any copies of the materials being ordered and identified the correct bibliographic record for each material Utilized OCLC Connexion to download new bibliographic records to Sierra Show less



Shop n Save

• Security and Investigations
• 100 - 200 Employee

• Bakery Clerk

  • Aug 2010 - May 2014

  Assisted in tracking and organizing approximately $20,000 worth of inventory for the Bakery Department Provided exemplary customer service to a diverse range of clientele Promoted and recommended products to customers Utilized marketing techniques to sell approximately $2,000 worth of product per day Trained and mentored new employees Assisted in tracking and organizing approximately $20,000 worth of inventory for the Bakery Department Provided exemplary customer service to a diverse range of clientele Promoted and recommended products to customers Utilized marketing techniques to sell approximately $2,000 worth of product per day Trained and mentored new employees



Heritage Community Initiaves

• Braddock, PA

• Development Intern

  • May 2013 - Aug 2013

  Wrote grant proposals to potential funders asking for amounts exceeding six figures and reported on current grants Researched potential grant funders Assisted in fundraising, event planning, and coordinating volunteer events Wrote grant proposals to potential funders asking for amounts exceeding six figures and reported on current grants Researched potential grant funders Assisted in fundraising, event planning, and coordinating volunteer events