Experience

The Taylor Group

• Canada
• Advertising Services
• 100 - 200 Employee

• Account Manager

  • Jun 2017 - Present

• Site Services Coordinator

  • Mar 2016 - Jun 2017



Showtech Power & Lighting

• Toronto, Canada Area

• Account Representative

  • Jul 2012 - Mar 2016

  - Coordination and oversight of tradeshow services and on-site supervision of unionized labour and production personnel at the Metro Toronto Convention Centre (MTCC), including monitoring authorized usage of electrical sources and consumption in accordance executed agreements - Service management and coordination from planning stages through collection of invoice, including participation in revenue forecasting, compilation and analysis of historical show data, on-site collection, and… Show more - Coordination and oversight of tradeshow services and on-site supervision of unionized labour and production personnel at the Metro Toronto Convention Centre (MTCC), including monitoring authorized usage of electrical sources and consumption in accordance executed agreements - Service management and coordination from planning stages through collection of invoice, including participation in revenue forecasting, compilation and analysis of historical show data, on-site collection, and upselling of services to increase revenue - Liaising with show organizers, exhibitors, hotel/convention center staff, production personnel, internal clients and ancillary vendors with regards to all services, and build working relationships with all - Preparation of maintenance billing to the MTCC Show less - Coordination and oversight of tradeshow services and on-site supervision of unionized labour and production personnel at the Metro Toronto Convention Centre (MTCC), including monitoring authorized usage of electrical sources and consumption in accordance executed agreements - Service management and coordination from planning stages through collection of invoice, including participation in revenue forecasting, compilation and analysis of historical show data, on-site collection, and… Show more - Coordination and oversight of tradeshow services and on-site supervision of unionized labour and production personnel at the Metro Toronto Convention Centre (MTCC), including monitoring authorized usage of electrical sources and consumption in accordance executed agreements - Service management and coordination from planning stages through collection of invoice, including participation in revenue forecasting, compilation and analysis of historical show data, on-site collection, and upselling of services to increase revenue - Liaising with show organizers, exhibitors, hotel/convention center staff, production personnel, internal clients and ancillary vendors with regards to all services, and build working relationships with all - Preparation of maintenance billing to the MTCC Show less



Stronco Show Services

• Mississauga, ON

• Exhibit Services Representative

  • Jan 2011 - Jul 2012

  - Handled all inbound and outbound show exhibitor orders (including pre-show, on-site and post show follow-up) - Acted as a liaison with exhibitors and ancillary vendors with regards to services while building relationships with all - Sold to exhibitors, including upselling, telemarketing - Met and exceeded exhibitor show sales targets - Processed orders and related payments - Communicated with operations in order to provide timely and accurate information to ensure all exhibitor… Show more - Handled all inbound and outbound show exhibitor orders (including pre-show, on-site and post show follow-up) - Acted as a liaison with exhibitors and ancillary vendors with regards to services while building relationships with all - Sold to exhibitors, including upselling, telemarketing - Met and exceeded exhibitor show sales targets - Processed orders and related payments - Communicated with operations in order to provide timely and accurate information to ensure all exhibitor orders are fulfilled and serviced properly at show site - Managed show site service centre to ensure all exhibitor orders are fulfilled at the show - Provided reception coverage daily, using a multi switchboard phone - Trained new hires in the office as well as on show site - Performed general administration duties as required Show less - Handled all inbound and outbound show exhibitor orders (including pre-show, on-site and post show follow-up) - Acted as a liaison with exhibitors and ancillary vendors with regards to services while building relationships with all - Sold to exhibitors, including upselling, telemarketing - Met and exceeded exhibitor show sales targets - Processed orders and related payments - Communicated with operations in order to provide timely and accurate information to ensure all exhibitor… Show more - Handled all inbound and outbound show exhibitor orders (including pre-show, on-site and post show follow-up) - Acted as a liaison with exhibitors and ancillary vendors with regards to services while building relationships with all - Sold to exhibitors, including upselling, telemarketing - Met and exceeded exhibitor show sales targets - Processed orders and related payments - Communicated with operations in order to provide timely and accurate information to ensure all exhibitor orders are fulfilled and serviced properly at show site - Managed show site service centre to ensure all exhibitor orders are fulfilled at the show - Provided reception coverage daily, using a multi switchboard phone - Trained new hires in the office as well as on show site - Performed general administration duties as required Show less



Canpages

• Canada
• Advertising Services
• 1 - 100 Employee

• Account Manager

  • 2009 - 2010

  - Presented Canpages’ products to new and existing businesses by developing consultative rapport with customers and educating them on their products - Scheduled a minimum of 10 appointments/week with business decision makers, and visiting existing customers to review product needs and determining other opportunities - Created advertising proposals based on needs analysis and Return on Investment - Worked on multiple canvasses simultaneously - Became involved with community relations… Show more - Presented Canpages’ products to new and existing businesses by developing consultative rapport with customers and educating them on their products - Scheduled a minimum of 10 appointments/week with business decision makers, and visiting existing customers to review product needs and determining other opportunities - Created advertising proposals based on needs analysis and Return on Investment - Worked on multiple canvasses simultaneously - Became involved with community relations (Halton Hills, Burlington, & Oakville Chamber of Commerce) in order to generate leads, and keep up to date on what’s happening in the community - Trained fellow co-workers how to use Salesforce.com - Assisted management by going on coaching calls with new hires - Worked closely with client to create advertisements - Understood and demonstrated the value of Canpages’ product offerings - Completed all necessary contract and associated layout paperwork and reporting forms - Accurately maintained reporting requirements and submitted reports on time Show less - Presented Canpages’ products to new and existing businesses by developing consultative rapport with customers and educating them on their products - Scheduled a minimum of 10 appointments/week with business decision makers, and visiting existing customers to review product needs and determining other opportunities - Created advertising proposals based on needs analysis and Return on Investment - Worked on multiple canvasses simultaneously - Became involved with community relations… Show more - Presented Canpages’ products to new and existing businesses by developing consultative rapport with customers and educating them on their products - Scheduled a minimum of 10 appointments/week with business decision makers, and visiting existing customers to review product needs and determining other opportunities - Created advertising proposals based on needs analysis and Return on Investment - Worked on multiple canvasses simultaneously - Became involved with community relations (Halton Hills, Burlington, & Oakville Chamber of Commerce) in order to generate leads, and keep up to date on what’s happening in the community - Trained fellow co-workers how to use Salesforce.com - Assisted management by going on coaching calls with new hires - Worked closely with client to create advertisements - Understood and demonstrated the value of Canpages’ product offerings - Completed all necessary contract and associated layout paperwork and reporting forms - Accurately maintained reporting requirements and submitted reports on time Show less



OPENLANE

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• account manager

  • 2007 - 2009