Experience

eAssist Dental Solutions

• United States
• Financial Services
• 300 - 400 Employee

• Business Development Specialist~Launch Specialist

  • Oct 2020 - Present

• Provider Relations Liaison

  • Jan 2017 - Present

  · Oversee and coordinate the dental care billing operations for an office of 18 doctors with a monthly production between $1.2 million and $1.5 million · Successfully manage the day-to-day operations of the billing and collections with a 93% collection rate · Direct the activities of a geographically dispersed, 5-member team to complete data input, claim submission, denial review statements with private and federal insurance · Support Finance Director by providing weekly updates on… Show more · Oversee and coordinate the dental care billing operations for an office of 18 doctors with a monthly production between $1.2 million and $1.5 million · Successfully manage the day-to-day operations of the billing and collections with a 93% collection rate · Direct the activities of a geographically dispersed, 5-member team to complete data input, claim submission, denial review statements with private and federal insurance · Support Finance Director by providing weekly updates on claims status, quality reviews and analysis on claim progressions with recommended resolution of unpaid claims and collections or denial of service



Drs. Hyde, Miller and Associates

• Human Resources Manager

  • Jan 1998 - Apr 2018

  Dallas/Fort Worth Area · Effectively managed an HR department for 19 years supporting company personnel and multiple temporary service providers with payroll and benefits to meet organizational objectives · Provided direction and oversight with the development and final implementation of corporate policies · Structured schedules to provide required training for current and new hire employees to ensure operational success or transition into the organization · Provided objective support and direction to… Show more · Effectively managed an HR department for 19 years supporting company personnel and multiple temporary service providers with payroll and benefits to meet organizational objectives · Provided direction and oversight with the development and final implementation of corporate policies · Structured schedules to provide required training for current and new hire employees to ensure operational success or transition into the organization · Provided objective support and direction to management and employees in regard to performance management along with personnel improvement training and development · Established company policies with performance and monitoring metrics while developing local standard operating procedures and best practice for the Human Resource department · Assessed impact and approved scheduling for approximately 30 employees at multiple offices · Administration of employee onboarding and separation documentation to state unemployment appeal hearings and attend as necessary Show less