Experience

County of York

• United States
• Government Administration
• 1 - 100 Employee

• Adult Probation Officer

  • Jul 2018 - Present



United Concordia Dental

• United States
• Insurance
• 700 & Above Employee

• Customer Service Associate

  • Aug 2017 - Jun 2018

  Answering calls and questions from both dental offices and members in regards to claims and benefits. Consistently meeting and exceeding performance goals. Practicing de-escalation daily to avoid supervisor involvement. Answering calls and questions from both dental offices and members in regards to claims and benefits. Consistently meeting and exceeding performance goals. Practicing de-escalation daily to avoid supervisor involvement.



Ulta Beauty

• United States
• Retail
• 700 & Above Employee

• Benefit Arch Expert

  • Nov 2015 - Aug 2017

  Assisted guests with various needs throughout the store. Maintained sales and service goals to ensure successful functioning of the boutique. Assisted guests with various needs throughout the store. Maintained sales and service goals to ensure successful functioning of the boutique.



Pennsylvania Office of Attorney General

• United States
• Law Enforcement
• 400 - 500 Employee

• Intern

  • Jan 2016 - May 2016

  Interned in the Tobacco Enforcement Section - assisted attorneys and investigators in research preparation for trial. Became familiar with WestLaw and data entry. Interned in the Tobacco Enforcement Section - assisted attorneys and investigators in research preparation for trial. Became familiar with WestLaw and data entry.