Lindsay Cahill
Principal Consultant Business Analyst at FluidIT Consulting- Claim this Profile
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I worked closely with Lindsay over the time we were both employed by Shaw Trust. Lindsay worked as a business improvement and change co-odinator and was responsible for major improvements in the change process across the organisation whilst implementing system improvements. Lindsay’s focus, passion to succeed and tenacity towards her work allowed her to shine through and become the ‘person to turn to’ when there was a problem with a system or data. We worked together to solve many issues and Lindsay’s ability to articulate a situation to others was clear and factual. Above all, Lindsay is approachable, friendly, professional and an absolute pleasure to work with.
Lindsay is a asset to any company, she is really helpful. She will go above and beyond her line of work to help people including exceeding her contracted hours. Without Lindsay I would have not been as successful in my role, where my knowledge ended Lindsay could fill the gaps.I have learned so much from Lindsay that I can take to my new job. She is passionate, enthusiastic and I always felt it when she was on annual leave. I will miss speaking/communicating with Lindsay on a daily basis. I will really miss working with her. We built a fantastic working relationship working in different locations. I wish Lindsay all the luck in the future and hope that I find another person like Lindsay to help me in my current role.
I worked closely with Lindsay over the time we were both employed by Shaw Trust. Lindsay worked as a business improvement and change co-odinator and was responsible for major improvements in the change process across the organisation whilst implementing system improvements. Lindsay’s focus, passion to succeed and tenacity towards her work allowed her to shine through and become the ‘person to turn to’ when there was a problem with a system or data. We worked together to solve many issues and Lindsay’s ability to articulate a situation to others was clear and factual. Above all, Lindsay is approachable, friendly, professional and an absolute pleasure to work with.
Lindsay is a asset to any company, she is really helpful. She will go above and beyond her line of work to help people including exceeding her contracted hours. Without Lindsay I would have not been as successful in my role, where my knowledge ended Lindsay could fill the gaps.I have learned so much from Lindsay that I can take to my new job. She is passionate, enthusiastic and I always felt it when she was on annual leave. I will miss speaking/communicating with Lindsay on a daily basis. I will really miss working with her. We built a fantastic working relationship working in different locations. I wish Lindsay all the luck in the future and hope that I find another person like Lindsay to help me in my current role.
I worked closely with Lindsay over the time we were both employed by Shaw Trust. Lindsay worked as a business improvement and change co-odinator and was responsible for major improvements in the change process across the organisation whilst implementing system improvements. Lindsay’s focus, passion to succeed and tenacity towards her work allowed her to shine through and become the ‘person to turn to’ when there was a problem with a system or data. We worked together to solve many issues and Lindsay’s ability to articulate a situation to others was clear and factual. Above all, Lindsay is approachable, friendly, professional and an absolute pleasure to work with.
Lindsay is a asset to any company, she is really helpful. She will go above and beyond her line of work to help people including exceeding her contracted hours. Without Lindsay I would have not been as successful in my role, where my knowledge ended Lindsay could fill the gaps.I have learned so much from Lindsay that I can take to my new job. She is passionate, enthusiastic and I always felt it when she was on annual leave. I will miss speaking/communicating with Lindsay on a daily basis. I will really miss working with her. We built a fantastic working relationship working in different locations. I wish Lindsay all the luck in the future and hope that I find another person like Lindsay to help me in my current role.
I worked closely with Lindsay over the time we were both employed by Shaw Trust. Lindsay worked as a business improvement and change co-odinator and was responsible for major improvements in the change process across the organisation whilst implementing system improvements. Lindsay’s focus, passion to succeed and tenacity towards her work allowed her to shine through and become the ‘person to turn to’ when there was a problem with a system or data. We worked together to solve many issues and Lindsay’s ability to articulate a situation to others was clear and factual. Above all, Lindsay is approachable, friendly, professional and an absolute pleasure to work with.
Lindsay is a asset to any company, she is really helpful. She will go above and beyond her line of work to help people including exceeding her contracted hours. Without Lindsay I would have not been as successful in my role, where my knowledge ended Lindsay could fill the gaps.I have learned so much from Lindsay that I can take to my new job. She is passionate, enthusiastic and I always felt it when she was on annual leave. I will miss speaking/communicating with Lindsay on a daily basis. I will really miss working with her. We built a fantastic working relationship working in different locations. I wish Lindsay all the luck in the future and hope that I find another person like Lindsay to help me in my current role.
Experience
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Fluid
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United Kingdom
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Business Consulting and Services
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1 - 100 Employee
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Principal Consultant Business Analyst
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Oct 2019 - Present
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Capita Customer Management
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United Kingdom
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Outsourcing and Offshoring Consulting
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100 - 200 Employee
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Senior Business Analyst
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Aug 2016 - Sep 2019
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Hermes
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Truck Transportation
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700 & Above Employee
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Business Analyst
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Apr 2013 - Jul 2016
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Shaw Trust
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United Kingdom
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Non-profit Organizations
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700 & Above Employee
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Business Analyst
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Apr 2012 - Apr 2013
Business analyst working on behalf of operations for the Work Choice contract, the largest contract the Shaw Trust manages. Personally responsible for providing expert system support for the Work Choice review and training of champion users nationally. I was requested to be a business analyst in this review due to extensive knowledge of the contract and the system.• Documenting Cross Functional Business flows for all job roles involved in the Work Choice programme.• Providing Detailed Instructions including DWP contractual requirements.• Leading Meetings including both operational and central service managers.• Documenting and detailing system change requests• Negotiation and agreement of operational best practice.
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business improvement and change coordinator
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Apr 2008 - Apr 2012
Contribute effectively to standards of service delivery through provision of on-going support. Improve procedural accuracy and customer service standards. • Part of a cross-functional team implementing the operational delivery aspects of the Work Choice Programme, ensuring co-ordination between the process, system, training & operating manual work streams and that the dependencies between these work streams & the wider implementation project were understood & managed.• Played a vital role in a war room in the weeks surrounding Go Live of Work Choice to ensure speedy solutions were found to any unanticipated systems & process issues.• Facilitated meetings and documented requirements for the design and delivery of a new bespoke Customer Management System to support Work Choice. Also played a major role in the implementation & management of a new business-driven Change Control process for the new and existing computer system.• Designed and documented operational processes & paperwork for delivery of Welfare to Work programmes, including Pathways, NDDP, ESF, Workstep & WorkChoice.
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Finance and Claims Coordinator West Yorkshire
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Aug 2006 - Apr 2008
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Education
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2013 - 2016
BCS, The Chartered Institute for IT
Diploma, Business Analysis -
2000 - 2003
Leeds Metropolitan University
Bachelor of Science (BSc), Applied Psychology -
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Parklands High School
BSc Hons Applied Psychology
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