Experience

RI International

• United States
• Mental Health Care
• 1 - 100 Employee

• Consultant

  • May 2020 - Present

• Chief Innovations Officer

  • Mar 2019 - May 2020



Protocall Services, Inc.

• United States
• Mental Health Care
• 100 - 200 Employee

• Chief Customer Officer

  • Jan 2013 - Feb 2019

  Executive leadership on a scrappy, visionary team of people who support a 24/7/365 operation to be there when someone may be having the most difficult day of their life.Guiding Mission and VisionDriver of ResultsServant LeadershipNational RepresentationCustomer ServiceGrowth of People



Parkview Medical Center

• Psychiatric Liaison - Emergency Room

  • Nov 2009 - Jun 2012

  Assessment of acute behavioral health needs and crises in the emergency room setting. Responsible for assessment and care, safety, disposition, authorization, and placement. Working hand-in-hand with emergency medical staff to ensure compassionate care was provided to people in crisis.Time ManagementFlexibilityTeamworkCompassionCritical Skill DevelopmentProfessional Writing



Protocall Services, Inc.

• United States
• Mental Health Care
• 100 - 200 Employee

• Quality Assurance and Training Manager

  • Jan 2005 - Jul 2006

• Clinical Supervisor

  • Aug 2003 - Jan 2005

• Senior Clinical Specialist

  • Aug 2001 - Aug 2003