Lindsay Barbour
VP of Client Success at TRAX Analytics- Claim this Profile
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Topline Score
Bio
Grant Parker
Lindsay creates huge value for the organizations fortunate enough to have her leading their Client-facing orgs. She has an outstanding track record of client retention, as well as renewal revenue generation. Her process-oriented approach reduces risk while maximizing opportunities to surprise and delight her clients. I recommend Lindsay to any organization desiring a proactive and client-focused leader.
Eric Kim
Lindsay is the ideal individual who's work actually shows the fruits of the phrase, "above and beyond". Even though Lindsay and I worked on complete opposite tasks; client facing compare to software development. Her presence and work ethic was undoubtedly displayed throughout the whole office/Slack channels by her drive for perfection. She pushed everyone to be their best everyday. Especially myself as I worked closely with Lindsay on day to day tasks and as her being my supervisor. For certainty, a good deal of my career growth during my time at TRAX, stems from Lindsay's leadership and mentorship. Lindsay will not only make sure the companies service/product succeeds but as well as the internal structure within the company as well.
Grant Parker
Lindsay creates huge value for the organizations fortunate enough to have her leading their Client-facing orgs. She has an outstanding track record of client retention, as well as renewal revenue generation. Her process-oriented approach reduces risk while maximizing opportunities to surprise and delight her clients. I recommend Lindsay to any organization desiring a proactive and client-focused leader.
Eric Kim
Lindsay is the ideal individual who's work actually shows the fruits of the phrase, "above and beyond". Even though Lindsay and I worked on complete opposite tasks; client facing compare to software development. Her presence and work ethic was undoubtedly displayed throughout the whole office/Slack channels by her drive for perfection. She pushed everyone to be their best everyday. Especially myself as I worked closely with Lindsay on day to day tasks and as her being my supervisor. For certainty, a good deal of my career growth during my time at TRAX, stems from Lindsay's leadership and mentorship. Lindsay will not only make sure the companies service/product succeeds but as well as the internal structure within the company as well.
Grant Parker
Lindsay creates huge value for the organizations fortunate enough to have her leading their Client-facing orgs. She has an outstanding track record of client retention, as well as renewal revenue generation. Her process-oriented approach reduces risk while maximizing opportunities to surprise and delight her clients. I recommend Lindsay to any organization desiring a proactive and client-focused leader.
Eric Kim
Lindsay is the ideal individual who's work actually shows the fruits of the phrase, "above and beyond". Even though Lindsay and I worked on complete opposite tasks; client facing compare to software development. Her presence and work ethic was undoubtedly displayed throughout the whole office/Slack channels by her drive for perfection. She pushed everyone to be their best everyday. Especially myself as I worked closely with Lindsay on day to day tasks and as her being my supervisor. For certainty, a good deal of my career growth during my time at TRAX, stems from Lindsay's leadership and mentorship. Lindsay will not only make sure the companies service/product succeeds but as well as the internal structure within the company as well.
Grant Parker
Lindsay creates huge value for the organizations fortunate enough to have her leading their Client-facing orgs. She has an outstanding track record of client retention, as well as renewal revenue generation. Her process-oriented approach reduces risk while maximizing opportunities to surprise and delight her clients. I recommend Lindsay to any organization desiring a proactive and client-focused leader.
Eric Kim
Lindsay is the ideal individual who's work actually shows the fruits of the phrase, "above and beyond". Even though Lindsay and I worked on complete opposite tasks; client facing compare to software development. Her presence and work ethic was undoubtedly displayed throughout the whole office/Slack channels by her drive for perfection. She pushed everyone to be their best everyday. Especially myself as I worked closely with Lindsay on day to day tasks and as her being my supervisor. For certainty, a good deal of my career growth during my time at TRAX, stems from Lindsay's leadership and mentorship. Lindsay will not only make sure the companies service/product succeeds but as well as the internal structure within the company as well.
Experience
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TRAX Analytics
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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VP of Client Success
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Mar 2021 - Present
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Director of Client Success
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May 2019 - Mar 2021
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YouVisit, a part of EAB
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United States
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Education Management
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1 - 100 Employee
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Regional Director of Client Success
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Mar 2015 - May 2019
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Rubicon
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United States
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Environmental Services
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300 - 400 Employee
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Customer Relationship Manager
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May 2013 - Feb 2015
Ensured contract compliance and promoted a strong working relationship with Rubicon Global customers. Responsible for meeting customer stipulated KPI's and revenue improvement. Managed all projects for each assigned customer while working in conjunction with the Customer Advocate and Internal Stakeholders to ensure Rubicon Global customer success.Oversaw Customer Advocate Retail team for all assigned retail clients.
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Business Development Coordinator
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Jul 2012 - Apr 2013
- Managed sales pipeline for sales executives, generated reports based of sales data- Provided sales support to the Executive Sales Team through custom presentations, marketing pieces, weekly sales report compilation and market trend research- Planned all sales-related conferences and events- Developed and assisted in designing all Rubicon Global website content, layout and overall aesthetic including: graphics, content placement, animation and various design elements - Worked closely with Rubicon Global’s Director of Corporate and Social Responsibility to oversee all marketing and public relations decisions
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Customer Advocate
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Sep 2011 - Aug 2012
- Served as single point of contact for all Rubicon Global industrial and manufacturing customers- Supported in launching new customer accounts - Analyzed waste and recycling expenses in order to identify savings opportunities and meet clients’ financial objectives- Coordinated and managed each client’s waste and recycling
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Kennesaw State University
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United States
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Higher Education
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700 & Above Employee
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Alumni Affairs Professional
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Dec 2010 - Sep 2011
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Office Cooridator and Student Assistant
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Jan 2009 - Dec 2010
Improved communication and academic skills by assisting student athletes in both English composition writing and Spanish studies. Worked closely with Academic Counselors to help direct and process scholastic information for student athletes. Provided tutoring for communication majors in speech, writing, and AP/ APA style technique.
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Education
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2009 - 2011
Kennesaw State University
Bachelor's, Communication - Public Relations -
2006 - 2009
Georgia College and State University
Bachelor's degree, Mass Communication/Media Studies
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