Experience

Digital Minds Group

• Australia
• Advertising Services
• 1 - 100 Employee

• Digital Manager

  • May 2015 - Present

  – Developing tailored white hat SEO strategies for client portfolio – Maintaining healthy client relationship and communications – Client portfolio and short project management – Conducting technical audits to identify technical blockers – Providing guidance to dev resources to address tech issues – Conducting in-depth keyword research and identifying ranking gaps – Working with content resources for creation of SEO content – Analysis of competitors and search trends for opportunity identification – Improving targeting of site-wide on-page factors – Reviewing and providing direction for site architecture, navigation and internal linking improvement – Backlink profile maintenance and acquisition – Local SEO optimisation and citation acquisition – Conducting conversion rate optimisation and A/B testing – Performance monitoring and monthly reporting



Elite Living Design

• Receptionist/Office Administrator

  • Mar 2015 - May 2015

  – Receiving, responding and directing inbound and outbound telephone/fax sales and service enquiries to the relevant departments – Processing and entering sales data and organisation of deliveries to retailers as well as direct customers on behalf of retailers – Liaising and maintaining successful relationships with direct customers, B2B wholesale customers and assisting in increasing sales – Ensuring the optimal coordination of the outbound logistics between the office and warehouse /distribution staff – General office administration, filing and records keeping



Prysmian Group

• Italy
• Manufacturing
• 700 & Above Employee

• Marketing Intern

  • Dec 2014 - Feb 2015

  – Assisting the coordination of general marketing, new product launches, social media accounts and rebranding of company website – Liaising through phone and email with suppliers media account managers and industry magazine editors – Website maintenance and copywriting for existing and rebranded company website and internal Intranet – Creation of an automated inventory system and order forms for internal purchasing of promotional items which resulted in a more time efficient and streamlined process – Critically analysing current expenses and promotional strategies to identify alternative options which resulted in less lead time and reduced costs



Suite Boutique

• Australia
• Retail Apparel and Fashion
• 1 - 100 Employee

• Sales Assistant

  • 2013 - 2014

  – Providing high level of customer service within a team environment – greeting customers, making recommendations and up-selling/cross-selling products – Cash handling and EFTPOS transactions – Maintaining a professional personal appearance, visual merchandising and store layout – Reaching individual KPIs shown through satisfactory sales performance given by management – Providing high level of customer service within a team environment – greeting customers, making recommendations and up-selling/cross-selling products – Cash handling and EFTPOS transactions – Maintaining a professional personal appearance, visual merchandising and store layout – Reaching individual KPIs shown through satisfactory sales performance given by management



Joy's Thai Restaurant

• Australia
• Restaurants

• Retail Assistant

  • Jan 2012 - Mar 2013

  – Providing a high level of customer service and pleasant dining experience in a fast-paced team environment – Cash handling at POS – Liaising with suppliers and restocking products – Timely restocking of store supplies, checking supply levels of ingredients and products, and preparing ingredients in the kitchen on demand – Maintenance of store layout and cleanliness to safety standards – Providing a high level of customer service and pleasant dining experience in a fast-paced team environment – Cash handling at POS – Liaising with suppliers and restocking products – Timely restocking of store supplies, checking supply levels of ingredients and products, and preparing ingredients in the kitchen on demand – Maintenance of store layout and cleanliness to safety standards