Linda Hower Bates

Enterprise Application Support at SphereNY
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Contact Information
us****@****om
(386) 825-5501
Location
Providence, Rhode Island, United States, US
Languages
  • Spanish -

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5.0

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Diane Fasching

Linda is a dedicated, intelligent, and knowledgeable professional. In her position, she oversees the complexities of a Learning Management System. Additionally, she excels at analytics seeing patterns in data, and then creatively strategizing for optimum results. Linda is a pleasure to work with, a colleague of immeasurable value, and someone I hold in high regard.

Mike Williams

Linda is intelligent, well spoken and has a great personality. She's a natural "leader" and displays a strong desire to improve process as needed. I was starting my own company, she'd be one of the first individuals I'd reach out to!

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Experience

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Enterprise Application Support
      • Aug 2022 - Present

      - Provide end user support in multiple cloud and server based software systems, including documentation, coaching, and escalation with vendors. Systems include CMiC, Autodesk Construction Cloud, BlueBeam Revu/Extreme, and DocuSign. - Lead knowledge management efforts to build a shared repository of IT expertise using ConnectWise and SharePoint to gather and curate information for users, IT staff, and super administrators. - Manage back end security and access for systems while maintaining standards of practice and confidentiality of data. - Manage SharePoint Online migration process for client companies using ShareGate. - Conduct new hire IT orientation and hands-on training for clients. Show less

    • United States
    • Construction
    • 700 & Above Employee
    • HR Process Manager
      • May 2018 - May 2022

    • Sr HR Analyst
      • Apr 2015 - May 2018

    • IT Administration/Training
      • Oct 1998 - Apr 2015

    • Spain
    • Software Development
    • Office/Sales Assistant
      • Jan 1997 - Aug 1998
    • United States
    • Design Services
    • 1 - 100 Employee
    • Installation Coordinator
      • Sep 1996 - Nov 1997
    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Librarian - Science Library
      • Sep 1992 - Aug 1996

Education

  • Wellesley College
    B.A.
  • Tampa Preparatory School
    High School

Community

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