Experience

printIQ

• New Zealand
• IT Services and IT Consulting
• 1 - 100 Employee

• North American Sales Manager

  • Aug 2017 - Present

  At IQ we sell business benefits. We do this by helping organizations raise performance through information technology and the development of innovative products. With printIQ, our flagship product, we offer a Management Workflow System (far more than just an MIS) complete with functionality specific to each and every segment of the printing industry. We also offer our customers the flexibility and depth they need to manage day to day operations with the ability to add functionality as they grow & expand into different markets. With printIQ you’re covered for: • Commercial Print – Litho & Digital • Design • Direct Mail – Print, Data Processing, & Lettershop • Flexo • Fulfillment • Labels • Packaging • Signage • Wide & Grand Format The printIQ MWS (Management Workflow System) encompasses everything from a full customer web portal, with online quoting, ordering, and payment gateway through to end-to-end automated production with live display, automated outsourcing, inventory, purchasing & dispatch. When you combine this with our integrated pre-flighting and document editing, plus ganging and remote site integration, the landscape really starts to change. Show less



EFI

• United States
• Printing Services
• 700 & Above Employee

• Sales Development Manager

  • Jan 2015 - Jul 2017

  A trusted advisor for the Print, Mail, Fulfillment and Packaging industry. Responsible for accelerating growth in the states of: HI, MT, ID, NV, WY, UT, and CO by working with existing and prospective clients delivering all aspects of customer service. Led the sale of net new MIS systems ( Print, Mail, Packaging, Corrugated and Fulfillment Solutions) while expanding existing client base with add-ons to their existing software. These solutions included but not limited to: online storefronts, cross-media marketing software, planning/imposition software, scheduling software, accounting modules, warehouse management software, shipping software, data collection software, and many more.• Effectively used Salesforce to track all sales activities.• Leveraged marketing and engineering resources and capabilities towards the achievement of goals.• Worked closely with out inkjet division resulting in Vutek and cross selling sales Show less

• Account Manager

  • 2014 - 2015

  Led sales, marketing and support strategies/models to achieve goals, while managing over 400 customer accounts throughout 17 states and delivering all aspects of customer service. • Achieved Over 100% of Quota for add-on sales. * Awarded EFI Excellence Club for 2015• Managed the turnaround of poor customer accounts, resulted in add-on sales.• Used SalesForce to Track and communicate customer assets, opportunities, and overall account status to identify up- and cross-sell opportunities.• Assisted client accounts with daily questions, inquires and problem resolution; interacted with C level executives. Show less

• Sales Development Manager - Fulfillment and Metrix

  • Oct 2013 - Jan 2014

  Direct sales for PrintStream Fulfillment and Channel Manager for MetrixManaged and drove new and existing business development efforts within the Fuji dealer network and Fuji corporate staff to promote EFI Metrix solutions. Prepared proposals, formulated and executed marketing campaigns, educated staff and participated in customer-facing conferences to close and drive new business opportunities. Used my 20 years of fulfillment knowledge to help EFI’s commercial print and packaging organizations create new revenue streams by education and expansion into the fulfillment arena. Through a consultative and diagnostic approach to process improvement I can help improve: Productivity Inefficiencies, Production Waste, Production Throughput, Revenue, and Cash Flow. Show less



Metrix

• Senior Account Executive

  • Jul 2013 - Oct 2013

  Company was acquired by EFI Company was acquired by EFI



Print Reach Software, LLC

• United States
• Software Development
• 1 - 100 Employee

• Midwest Regional Sales manager and Inside sales Manager

  • Jun 2010 - Jul 2013

  Responsible for expanding current customer base while maintaining current customer base. • Identified new sales opportunities and capitalized on relationships to drive additional revenues. • Tracked and communicated customer assets, opportunities, and overall account status to identify up sell opportunities which led to an 18% in maintenance revenue annually. • Created new processes to decrease “go live” time for new installs • Assisted client accounts with daily questions, inquires and problem resolution; interacted with clients and internal departments to handle a variety of post-sale support functions and transactions. Show less



Streamline Solutions

• Software Development
• 1 - 100 Employee

• Special Projects Coordinator

  • Oct 2001 - Jun 2010

  Responsible for growing the net new customers yearly by 25% while maintaining and growing current client base. • Helped customers achieve maximum benefits from their software • Trained, implemented and supported all aspects of the Fulfillment, Print and Mail software • Conducted on line demos for prospect and customer end-users. • Managed the development of prospects and successful completion of new business sales for software license agreements and consulting services. • Handled and resolved customer problems/complaints by working with Engineers, Support, Installers, and other internal staff. • Assisted client accounts with daily questions, inquires and problem resolution; interacted with clients and internal departments to handle a variety of post-sale support functions and transactions Show less



VeraCore Software Solutions, Inc.

• United States
• Software Development
• 1 - 100 Employee

• Director of Operations

  • Oct 1990 - Sep 2001

  Was director of operations in CT then ran the entire west coast for them - sales, training and • Sold complete turn-key systems and Fulfillment software • Sold, trained, installed and supported all systems in the Western US for the last 5 years of tenure. Was director of operations in CT then ran the entire west coast for them - sales, training and • Sold complete turn-key systems and Fulfillment software • Sold, trained, installed and supported all systems in the Western US for the last 5 years of tenure.