Executive Assistant to The Chief Operations Officer

• Apr 2021 - Present

Executive Assistant to the Chief Operations Officer who is responsible for the operation of the Medical Center and the three offsite senior living facilities. Executive Assistant to the Chief Operations Officer who is responsible for the operation of the Medical Center and the three offsite senior living facilities.

Executive Assistant to The Chief Executive Officer

• May 2016 - Jul 2020

Provided exceptional administrative and business support to the CEO, including but not limited to, taking meeting minutes, travel, expense processing, purchase orders, presentations on and offsite meeting planning, confidential governance, and board meetings. • Managed and attended Board of Director and Shareholder Meetings, contracting hotel, reserving guest rooms, ordering food and beverage, technology, and transportation. Processed board members’ travel expenses and meeting… Show more Provided exceptional administrative and business support to the CEO, including but not limited to, taking meeting minutes, travel, expense processing, purchase orders, presentations on and offsite meeting planning, confidential governance, and board meetings. • Managed and attended Board of Director and Shareholder Meetings, contracting hotel, reserving guest rooms, ordering food and beverage, technology, and transportation. Processed board members’ travel expenses and meeting stipend. Prepared the board meeting agendas, recorded, finalized, and distributed minutes. • Transformed Town Halls held domestically and internationally by partnering with Information Technology to identify and contract vendors to improve the quality and efficiency. • Researched and led the CEO through the process of becoming a certified Veteran Owned Business resulting in a sales revenue opportunity of $1M. • Saved an average of $10,000/year by creating a Preferred Travel and Meeting Program with favorable terms and pricing agreements with properties, vendors, caterers, and other service providers with a 90% adoption rate. Utilized travel reports to monitor and ensure continued adoption of the program. • Established an Employee Roundtable Program to improve internal communications and feedback to the CEO. • Scheduled and managed meeting logistics and speaker coordination for teleconferences, video conferences, and internal and external meetings; prepared agenda, correspondence, reports, and collected materials to increase meeting efficiency. • Arranged complex domestic and international travel in Concur, ensuring required travel documentation was secured, created detailed itineraries, prepared domestic and international expense reports, and reconciled the corporate credit card. • Ensured projects were on track, identified potential issues, offered solutions, and provided support to meet timelines. Show less Provided exceptional administrative and business support to the CEO, including but not limited to, taking meeting minutes, travel, expense processing, purchase orders, presentations on and offsite meeting planning, confidential governance, and board meetings. • Managed and attended Board of Director and Shareholder Meetings, contracting hotel, reserving guest rooms, ordering food and beverage, technology, and transportation. Processed board members’ travel expenses and meeting… Show more Provided exceptional administrative and business support to the CEO, including but not limited to, taking meeting minutes, travel, expense processing, purchase orders, presentations on and offsite meeting planning, confidential governance, and board meetings. • Managed and attended Board of Director and Shareholder Meetings, contracting hotel, reserving guest rooms, ordering food and beverage, technology, and transportation. Processed board members’ travel expenses and meeting stipend. Prepared the board meeting agendas, recorded, finalized, and distributed minutes. • Transformed Town Halls held domestically and internationally by partnering with Information Technology to identify and contract vendors to improve the quality and efficiency. • Researched and led the CEO through the process of becoming a certified Veteran Owned Business resulting in a sales revenue opportunity of $1M. • Saved an average of $10,000/year by creating a Preferred Travel and Meeting Program with favorable terms and pricing agreements with properties, vendors, caterers, and other service providers with a 90% adoption rate. Utilized travel reports to monitor and ensure continued adoption of the program. • Established an Employee Roundtable Program to improve internal communications and feedback to the CEO. • Scheduled and managed meeting logistics and speaker coordination for teleconferences, video conferences, and internal and external meetings; prepared agenda, correspondence, reports, and collected materials to increase meeting efficiency. • Arranged complex domestic and international travel in Concur, ensuring required travel documentation was secured, created detailed itineraries, prepared domestic and international expense reports, and reconciled the corporate credit card. • Ensured projects were on track, identified potential issues, offered solutions, and provided support to meet timelines. Show less

Executive Assistant & Meeting Planner to The Chief Marketing Officer

• Nov 2005 - Dec 2015

Provided a high level of administrative support, project management, budget management, and meeting planning to the organization’s CMO. • Assisted Marketing Conference/Event Director in developing the $1M annual conference budget, forecasting, validating to budget, and invoice processing. Collaborated with Accounts Payable to ensure compliance to contracts' payment terms and managing the audit with the external auditor. • Initiated department-wide procedure to improve… Show more Provided a high level of administrative support, project management, budget management, and meeting planning to the organization’s CMO. • Assisted Marketing Conference/Event Director in developing the $1M annual conference budget, forecasting, validating to budget, and invoice processing. Collaborated with Accounts Payable to ensure compliance to contracts' payment terms and managing the audit with the external auditor. • Initiated department-wide procedure to improve vendor selection and negotiations, resulting in a standardized approach. Consistently exceeded at least a 15% cost savings against budget. • Identified and negotiated over 50 vendor contracts adding annual event values of $20K to $300K while developing lasting partnerships with properties and service providers. • Planned, coordinated, and executed annual international conference for 40+ C-suite executives and country dignitaries. Managed travel, and security detail. Effectively negotiated costs to deliver under a $300K budget and exceed client requirements. Consistently achieved a 4.5 score out of 5 on the Attendee Satisfaction Surveys.

Executive Assistant to The President & COO

• Mar 2001 - Nov 2005

Delivered a high level of executive support, project management, budget management, and meeting planning to the President / COO in the organization’s newly relocated Lawrenceville Office. • Executed and attended domestic and global Executive Committee and Board of Governor Meetings. Responsible for managing and housing all governance documents. Managed all logistical details including contracts, banquet event orders, technology, and transportation. • Coordinated… Show more Delivered a high level of executive support, project management, budget management, and meeting planning to the President / COO in the organization’s newly relocated Lawrenceville Office. • Executed and attended domestic and global Executive Committee and Board of Governor Meetings. Responsible for managing and housing all governance documents. Managed all logistical details including contracts, banquet event orders, technology, and transportation. • Coordinated staff meetings, logistics, prepared agendas, compiled presentations and arranged travel for the leadership team. • Provided direction and support to directors, managers, as well as managed, mentored, and led 8 department assistants. • Supported COO's complex calendar, domestic and international travel. Managed logistics for private aircraft including insurance and budget as well as commercial travel. Reconciled and audited travel and expenses. • Supported due diligence of mergers/acquisitions by coordinating meetings and provided required transparency to relevant documentation complying with the document retention policy.

Executive Administrative Assistant to Vice President, Technology Services

• Sep 1997 - Jun 2000