Linda Vrabec

Sr. Customer Experience Manager at LANDAUER
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Contact Information
Location
Greater Chicago Area
Languages
  • English -

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Bio

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Kristin Sexton

I have had the privilege to work with Linda within the New Product Development team for over 3 years. When I joined the team Linda was one of most influential trainers of my onboarding process. Her attention to detail, focus on the customer and passion for healthcare always shine through. Linda's strength is in education and training. Her passion for transferring knowledge and education has greatly aided our new product development team as well as our company's sales force. She has the ability to relate to others and captivate her audience. She is well respected by her peers and the healthcare community. Her personal and professional relationships are highly valued due to her business ethics and healthcare values.

Marion Pokrzewinski

While I was working at Advocate Condell Medical Center I had the opportunity to work with Linda when she came to our unit. Linda shared her knowledge of her products. Linda is very professional, knowledgeable, Resourceful and always goes above and beyond to help others. Linda's excitement for her products showed, she was able to get other excited about using new Sage Products. I knew when Linda came to present her new line of products we were in good hands.

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Credentials

  • Insights for Innovation
    IDEO U
    Nov, 2015
    - Sep, 2024
  • Certificate of Completion in Creativity and Innovation: Unleash Your Potential
    American Management Association
    Apr, 2014
    - Sep, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Sr. Customer Experience Manager
      • Aug 2022 - Present

      Customer Experience Manager responsible for helping the company and colleagues plan and utilize business strategies to proactively address upcoming needs while simultaneously addressing unforeseen challenges in order to improve customer and staff satisfaction and exceed business objectives. Customer Experience Manager responsible for helping the company and colleagues plan and utilize business strategies to proactively address upcoming needs while simultaneously addressing unforeseen challenges in order to improve customer and staff satisfaction and exceed business objectives.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Customer Experience Manager
      • Aug 2019 - Aug 2022
    • United States
    • Medical Equipment Manufacturing
    • 400 - 500 Employee
    • Product Development Research Specialist
      • Apr 2009 - Aug 2019

      CLINICAL EDUCATOR *Captured data and uncovered opportunities of fastest growing product in company history *Lead department in developing outside customer relationships *Highly sought after to assist sales department in clinical education assistance*Skilled in development and product improvement stages of clinically based pharmaceutical and infection prevention product concepts

    • Sr. Sales Representative and Trainer
      • Jan 2002 - Apr 2009

      SALES REPRESENTATIVE/REGIONAL TRAINER*Top producer*Presidents Circle Achieved 5 consecutive years*Managed 6 direct reports

Education

  • Western Governors University
    Healthcare Management, Health Care Administration/Management
    2016 - 2019
  • Lake Zurich HS

Community

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