Experience

VicLLENs - Victorian Local Learning and Employment Networks

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Event Manager

  • Jul 2021 - Present



Department of Education

• Government Administration
• 700 & Above Employee

• Senior Events Coordinator, Senior Secondary Pathways Reform Taskforce

  • Jan 2021 - Jun 2021

  The Senior Events Coordinator helped deliver the inaugural Championing Victorian Industry within Schools Event, which was held in March 2021. This event focused on recognising partnerships between schools and industry throughout 2020, and establish a strong foundation for further school-industry engagement work throughout 2021. Key Activities • Identify and document program or project risks and issues and develop effective management strategies • Obtained approvals as required for scope, resources and cost variations • Proactively manage scope issues as required to deliver program or projects on time and on budget • Use appropriate project management planning and monitoring tools to track project progress • Manage relationships with and between program or project stakeholders • Prepare for and attend program and project steering committees • Provide information and communications to program stakeholders • Produce briefings and program or project reports and provide advice to enable effective decision making • Report upon performance standards such as timelines, budgets, quality of outcomes/outputs Scoping and planning • Understand business needs to ensure the program or project is designed to deliver upon desired organisational goals • Plan the sequence of projects or activities to enable effective implementation • Actively manages commitment and expenditure against agreed deliverable and resolves any discrepancy promptly • Establishes and maintains regular and productive working relationships with suppliers under contract • Clearly defines milestones and conducts regular performance meetings and monitors milestone achievements with suppliers • Uses appropriate purchasing processes that reflect the complexity of the procurement in accordance with departmental policy • Provide high-level expertise in a field or discipline that is critical to the program or organisation



The Big Group

• Australia
• Events Services
• 1 - 100 Employee

• Group Sales Manager

  • Jan 2017 - Jan 2021

  Job Tasks And Responsibilities• Manage a team of 4 staff selling multiple venues and private catering• Manage the new sales recruitment and training process• Ability to sell all brands of The Big Group as well as mentor and train the team• Get new clients by networking and prospecting• Ensure customer satisfaction at all times • Lead the team to ensure they achieve targets for sales growth and revenue • Come up with strategies, tactics, profit targets and sales plans• Plan new programs to increase business and profits• Work with the venue managers for sales initiatives on different mediums like the internet, print and electronic media• Maintain the existing client base• Develop and maintain good relations with the VIP and key clients and suppliers • Represent the organisation at industry nights, trade shows and events• Ensure that the team follows the company's procedures and policies• Lead by example and maintain a professional image at all times, follow the rules and regulations • Set monthly and annual goals for the sales staff• Keep an accurate record of the enquiries, site inspections and sales conversions • Ensure that the team is sticking to the budget and prepare reports for the executive management to review on a weekly basisSkills And Experience• A good understanding of venue markets• Formal presentation and decision making skills• Excellent communication, influencing and negotiation skills to achieve results• Proven track record in venue and private event salesEssential Skills and Abilities• Excellent communication skills• A good sense of business• Good organisational skills• Ability to work under deadlines and often under pressure• Ability to take initiative• The ability to delegate work• The ability to focus on others• Good leadership skills• High levels of energy• Good judge of character• Great negotiation skills• A team player

• Corporate Sales Manager

  • Nov 2014 - Jan 2017

• Senior Sales & Event Manager

  • Oct 2010 - Nov 2014

  Maintain standards set by the reputation of The Big Group for both clients and staff. Effectively manage and maintain a private and corporate base of clients by selling Mural Hall, Luminare and all aspects that The Big Group offer.Conversion of new enquires, responding within appropriate time frames, with quotes that are meaningful, to maximize the conversion of enquiries to events.Responsible for sales and maintaining client relationships whilst delivering and driving initiatives to source new business. Management of events involve the detailed co-ordination of all aspects of creating a memorable and successful occasion for the client. Supporting the Venues Manager and Marketing Manager to undertake the co-ordination and delivery of other events.



Solution RED

• Sales Executive

  • Mar 2010 - Oct 2010

  Plan, develop and implement a system of client relationship management of key accounts within the corporate, government, catering and unique venue markets Providing excellence in service and mentoring individual new business sales targets for the audio visual and creative departments. Coordinate entertainment programs throughout the year for clients, including individual and joint activities with the whole company. Achieve individual new business sales targets for audio visual and theming departments, striving for constant improvements and taking responsibility for exceeding business results. Prepare monthly reports on all sales activities, to include revenue forecast, enquiries & confirmations, sales calls, client entertaining, networking activities, competitor analysis. Assist the Sales & Marketing Manager in the development of annual sales and marketing plans including setting goals, identifying new business possibilities, obtain feedback from clients and implement appropriate strategies.



Food & Desire

• Australia
• Hospitality
• 1 - 100 Employee

• Event Sales Executive

  • Feb 2008 - Feb 2010

  Effectively promoting and selling corporate and private events, and managing and coordinating these events in alignment with company food, service and organisation standards. Implementing sales and marketing initiatives, theming and styling, linen, centerpieces and decor for events up to 1000 guests, attending events and ultimately ensuring events are coordinated efficiently, professionally and successfully. Ascertaining the needs of diverse clients, including banks, fashion companies, construction companies and car companies. Continually liaising with clients throughout the event planning and execution to ensure that their events meet and exceed their desires. Ensure sales techniques and an energetic, proactive approach to deliver consistently excellent sales results and meet, exceed and expand on performance targets. Preparing event quotations, event orders, completing all sales administration, fielding phone and email enquiries, sending out generic and tailored information according to client needs, and conducting site inspections with clients. Briefing all staff with event details, coordinating staffing requirements, managing staff, and ensuring strict compliance with FH&S standards across diverse work locations. Review and develop administrative systems and procedures as well as submit sales initiatives, product development and quality improvement ideas. Participate in the event & functions and retail forecasts, budgets and payroll projections taking a pro active role in achieving the targets. Follow up calls to client post event and evaluate the service provided, whilst developing close associations and an ongoing working relationship with clients.



Crown Resorts

• Australia
• Hospitality
• 700 & Above Employee

• Event Manager

  • Aug 2007 - Feb 2008

  Plan, organise and manage events ranging from small boardroom meetings to large awards nights, product launches, conferences, charity and sporting events, weddings & bar mitzvahs Developing strong rapport and relationships with clients maintaining a high level of customer service Produced cutting-edge events and ensured operational staff were fully briefed prior to each event to ensure Engaging high-level communication and interpersonal skill when undertaking event management duties, providing high-quality customer service and liaison. Take financial control of events, ensuring contracts are signed, deposits are made as per schedule and final invoice for the event is reviewed whilst ensuring that all costs meet budgetary requirements. Ensure Crown quality standards, Crown procedures and policies and adherence to all Government related regulations Support the Event Management team in the completion of ad hoc project and tasks



Atlantic Group ®

• Australia
• Hospitality
• 1 - 100 Employee

• Client Relationship Manager

  • Jan 2003 - Aug 2007

  In this challenging, highly varied role, I was able to gain unique exposure to a wide variety of events, develop broad-reaching organisation and coordination experience, and play a pivotal role in the successful planning and execution of numerous highly-successful events. Managing the operational and administrative duties for the entire department, demonstrating my ability to juggle multiple tasks and processes. Responsible for the sales, conversion and coordinating of a diverse range of events, including weddings, conferences, awards nights, formals, birthdays, luncheons and product launches. Undertaking sales and marketing activities to increase the visibility and reputation of the venues as a premium event destination, and contributing to the strategic direction and focus of the organsiation. Writing and formatting venue documentation, devising new venue procedures, managing invoicing and cash handling and creating terms and conditions for events. Assisted the Operational Department in the set up of events, whilst maintaining a high level of attention to detail when undertaking data entry duties, packing conference satchels and coordinating name tags, itineraries and presentations. Compiling and producing conference related documentations, including conference registration, trade exhibition brochures, conference handbooks and run sheets. Applying excellent interpersonal and liaison skill when interacting with diverse clients, suppliers and stakeholders and cultivating positive and productive work relationships at all levels. Liaising with clients, PCO and Event Managers prior to the event, including confirming attendance, maintaining a highly professional, engaging and personable demeanor at all times.