Experience

Hamilton-Wentworth Catholic District School Board

• Canada
• Education Management
• 300 - 400 Employee

• Administrator of Plant Operations & Custodial Services

  • Apr 2015 - Present

  Responsible for the leadership and oversight of Custodial Area Managers, system wide Custodial and Assistant Custodial staff and Administrative employees in the Plant Operations Department. Responsibilities include, but are not limited to: prepare, implement and update departmental budgets; identify short and long-term goals & objectives; identify and lead the implementation of system enhancements and upgrades to bring efficiencies; define personnel support requirements and identify appropriate resources for operations; conduct performance reviews; evaluate departmental performance in terms of quality work & scheduling; tender for and mange various service and supplies contracts Show less

• Manager Custodial Services

  • Nov 2013 - Apr 2015

  Responsible for the day to day operations of the Board's Custodial staff. Responsibilities include, but are not limited to , overseeing the the day-to-day operations, selection, direction and training of all Custodial Staff. Responsibility for approximately 75 employees. Creation and implementation of Employee Performance System Review and update of Custodial Manual. Chair various Committees, Act as liason for Custodial Staff and School Administration.The primary focus is to meet and exceed client expectations, and to achieve the Board's goals and objectives. Show less



City Of Hamilton

• Canada
• Government Administration
• 700 & Above Employee

• Superintendent of Facility Planning & Customer Service

  • Mar 2006 - Sep 2011

  Responsible for the day to day operation of the Facility Planning and Customer Service Unit. Responsibilities included, but were not limited to: Providing effective customer service to all internal and external clients; Implementation and advancement of section’s Facility Management System; Procurement of services, including but not limited to: furniture, janitorial and security; Development and implementation of space standards; Administration and Management of the City’s Leased buildings portfolio (21 buildings) and various license agreements; Customer Service for all internal and external customer complaints; Annual Operating budget of $8 million, including lease costs; Annual Capital budget of 6.5 million; Development and reporting various benchmarking initiatives; Policy review and development; Staff relations and development (9 direct reports, 6 indirect); Development of process and procedures; Negotiation of Service Level Agreements with Internal departments; Review of the Division’s technological needs; Interior reconfiguration of space and furniture acquisition and reporting; Represent the Facilities division, at various venues, as required. Show less

• Superintendent Facility Planning & Customer Service

  • Jan 2001 - Sep 2011

  • Management of all union and non-union staff relations, including but not limited to: recruitment & selection, training, performance appraisals; attendance management; succession planning, etc., for a varied staff, including but not limited to: Project Managers; Design Technicians; Facility Help Desk; Custodial; Trades; Technological• Budget preparation, management and reporting for both operating and capital budgets including managing the daily, monthly and yearly objectives within budget• Negotiate, implement and manage service level agreements with various client groups as well as Design, develop and deliver administration processes to fulfill the needs of various internal stakeholders• Capital renovations and Project Management• Procurement of Goods and Services, including, but not limited to: furniture, janitorial, trades, contractors, consultants, etc.• Provide exceptional Customer Service to various client groups• Preparation, evaluation and review of various request for proposals relating to large service contracts including, but not limited to, capital renovations, janitorial, furniture, new technology and service contracts• Accommodations Planning & Space Allocation• Facilitate large groups of people, prepare and present formal presentations and lead staff/project/client meetings• Develop and nurture a culture of safety, quality, service, efficiency, and consistency Show less

• Supervisor, Facility Services

  • Jan 2001 - Mar 2006

  Responsible for the day to day operation of the Facility Help Desk; Liaison for the City with various Landlords for administration of the City’s Leased buildings portfolio (21 buildings); Management of the Facility Help Desk (4 direct reports); Provide effective customer service to client groups; maintain technological solutions.



Region of Hamilton Wentworth

• Hamilton, Ontario

• Supervisor of Financial Services

  • Jan 1994 - Dec 2001

  Managed 5 full time employees responsible for all financial needs of the Division. Responsible for Accounts Payable, Accounts Receivable, Ministry subsidies, payroll and operating budgets. Managed 5 full time employees responsible for all financial needs of the Division. Responsible for Accounts Payable, Accounts Receivable, Ministry subsidies, payroll and operating budgets.



Region of Hamilton-Wentworth

• Hamilton, Ontario

• Acting Manager, Finance and Administration

  • Jan 2000 - Jan 2001

  Managed the Finance and Administration group of the Department. Responsible for staff development; Preparation and reporting of operating and capital budgets; Administration of all road, water and sewer construction contracts; prepared necessary Council Reports; Represented division at various events, as required. Managed the Finance and Administration group of the Department. Responsible for staff development; Preparation and reporting of operating and capital budgets; Administration of all road, water and sewer construction contracts; prepared necessary Council Reports; Represented division at various events, as required.