Experience

Rockingham Memorial Hospital

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• HIM Operations Manager

  • Jun 2011 - Present

  AHIMA Approved ICD-10 CM-PCS Trainer AHIMA Approved ICD-10 CM-PCS Trainer



Sutter Solano Medical Center

• United States
• Medical Practices
• 1 - 100 Employee

• HIM Manager

  • Dec 2006 - Jun 2011

  Privacy Officer Responsibilities included management of the File Room, Transcription, Release of Information, and Coding. Physician satisfaction was improved during the 5.5 years and physician suspension decreased to 1% - down from 57%. This was a union department which brought its own unique challenges to management and union relations. Direct supervision of 28 employees Dictaphone/Nuance Administrator Develop and manage a $1.1M budget Forms Committee Chair Employee Satisfaction and Physician Satisfaction Committee I was the interim manager of the Patient Access, PBX and Financial Counseling for one year in addition to my HIM responsibilities. At that time I managed 50+ FTEs (registration & HIM) with the assistance of a registration supervisor. While managing registration the patient statisfaction scores for registration increased to the 90th percentile up from the 10th percentile. This too was a union department - a different one from HIM which also brought unique challenges to the management aspect.



Santa Clara Valley Medical Center, San Jose, CA

• Assistant Director

  • Feb 2004 - Dec 2006

  Assistant Director of Ambulatory Services which included the HIM responsibilities of 8 satellite clinics Medical Records Departments Direct supervision of 40 employees Develop and present coding classes for physicians and employees Assist inpatient assistant directors as needed with special projects and coverage Review of HIM processes at the Santa Clara County Correctional facilities Assistant Director of Ambulatory Services which included the HIM responsibilities of 8 satellite clinics Medical Records Departments Direct supervision of 40 employees Develop and present coding classes for physicians and employees Assist inpatient assistant directors as needed with special projects and coverage Review of HIM processes at the Santa Clara County Correctional facilities



Gordon Memorial Hospital

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Director HIM

  • Sep 1976 - Feb 2003

  During my time at Gordon Memorial Hospital I had various roles including: Director of HIM for 13 years Utilization Review Coordinator/Case Management/CDI for 15 years Privacy Officer Implemented the Swing Bed Program and was the Coordinator of this program Responsible and able to code all patient types, including Inpatient, Outpatient, Clinic (with E/M Coding) and Ancillary. Assisted physicians in appealing denials for medical necessity and DRG Validation Transcriptionst Quality Improvement Coordinator for 2 years Gordon Clinic Compliance Officer for 4 years Oversight of The Gordon Good Samaritan Center an Intermediate Care Facility



Consulting - HIM, DRG and Observation Status

• Coding Consultant

  • 1985 - 2003

  Consulted at the following: Cherry County Community Hospital in Valentine NE 1988-1992 Monthly physician education to include documentation requirements for medical necessity, DRG assignment and observation status; Auditing of DRG Assignment; coding consultant Memorial Health Center Sidney, NE 2001-2003 Quarterly physician education for documentation requirements for medical necessity, DRG assignment and observation status and coding consultant Box Butte Community Hospital, Alliance, NE 2002-2003 Coding consultant Chadron Community Hospital, Chadron, NE 1985 Provided inservice to physicians on documentation requirements for Swing Bed (SNF). Provided DRG review for the Attorney General in PA through C.U.R.E.S. a private coding consultant company 1999-2003 Coded ED visits for the Albuquerque, NM PHS Hospital via the web through Coding Consultant in the Cleveland area through C.U.R.E.S. a private coding consultant company 1999-2003



Western Nebraska Community College

• United States
• Higher Education
• 100 - 200 Employee

• Adjunct Faculty

  • 1992 - 1997

  Instructor for Medical Terminology Instructor for Medical Terminology