Experience

Residential Home Health and Residential Hospice

• United States
• Hospitals and Health Care
• 400 - 500 Employee

• Home Helathcare Provider

  • May 2009 - Present

  *Provide 24hr. care for elderly disable father *Give baths and care for other personal hygiene *Manage funds and outdoor activities *Scheduled on-call nurse when needed. *Provide 24hr. care for elderly disable father *Give baths and care for other personal hygiene *Manage funds and outdoor activities *Scheduled on-call nurse when needed.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• CUSTOMER SERVICE REPRESENTATIVE

  • Sep 2007 - May 2009

  *Entered current and new customer data in various software database. *Supervised and coached 25-32 Customer Service Representative. *Thrives as a team player in a fast-paced, high-energy, change-oriented environment *Entered current and new customer data in various software database. *Supervised and coached 25-32 Customer Service Representative. *Thrives as a team player in a fast-paced, high-energy, change-oriented environment



Washington Inventory Service

• INVENTORY SPECIALIST Washington Inventory Service

  • Jul 2006 - Sep 2007

  Provided financial and item level inventory services Conducted on-site vendor audits and liquidation inventories Supervised 15-20 personnel's, during out of town audits Provided financial and item level inventory services Conducted on-site vendor audits and liquidation inventories Supervised 15-20 personnel's, during out of town audits



Aspen Systems

• IT Services and IT Consulting
• 1 - 100 Employee

• COUNSELOR

  • May 2002 - Jul 2006

  Processed consumer calls regarding unfair business practices Compiled detailed reports of issues and resolutions from a Consumer's Handbook Showed empathy and sympathy, listened patiently to all consumer complaints Processed consumer calls regarding unfair business practices Compiled detailed reports of issues and resolutions from a Consumer's Handbook Showed empathy and sympathy, listened patiently to all consumer complaints



Ameritech/SBC

• Ameritech

• OPERATOR

  • Apr 2000 - May 2002

  Responded to 0 and 411 customer dialed calls. Assisted customers in resolving individual billing issues Stewardess for the night shift employees SPECIAL TRAINING PC Technician A+ and Network+ The Pacific Institute Training 2011 Responded to 0 and 411 customer dialed calls. Assisted customers in resolving individual billing issues Stewardess for the night shift employees SPECIAL TRAINING PC Technician A+ and Network+ The Pacific Institute Training 2011