Experience

Area 23

• United States
• Advertising Services
• 500 - 600 Employee

• Assistant Account Executive

  • Aug 2023 - Present



Intracoastal Dermatology

• Dermatology Medical Assistant / Medical Administrative Assistant

  • Sep 2021 - Aug 2023

  Jacksonville, Florida, United States ● Responsible for supporting the implementation of quality assurance and control programs to guarantee proper compliance with OSHA and HIPAA, resulting in improved patient satisfaction. ● Delivered testing results, sent prescriptions, and assisted with other administrative duties. ● Assisted with patient surgeries, biopsies, and other procedures. ● Ranked within the top 5% of Medical Assistants when measured on patient count within the first 3 months of position, which demonstrated the… Show more ● Responsible for supporting the implementation of quality assurance and control programs to guarantee proper compliance with OSHA and HIPAA, resulting in improved patient satisfaction. ● Delivered testing results, sent prescriptions, and assisted with other administrative duties. ● Assisted with patient surgeries, biopsies, and other procedures. ● Ranked within the top 5% of Medical Assistants when measured on patient count within the first 3 months of position, which demonstrated the strong ability to manage an efficient workflow while meeting patient needs. ● Successfully learned a new software (EMA) with minimal training, resulting in the use of technical aptitude to maximize operational efficiency and reporting. ● Delivered and explained biopsy results and scheduled treatment appointments. Show less



Baptist Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Certified Nursing Assistant

  • May 2021 - Nov 2021

  Jacksonville, Florida, United States ● Cared for ~12 patients per shift and assisted nurses and doctors with a 260% influx during peak of the COVID-19 pandemic. ● Provided support with patient intake paperwork, scheduling, checking in/out patients, and obtaining medical records.



Wells Fargo Home Mortage

• United States
• Real Estate
• 100 - 200 Employee

• Home Preservation Specialist 1

  • Aug 2020 - May 2021

  Jacksonville, Florida, United States ● Proposed assistance and solutions to homeowners to help maintain ownership or other alternative solutions by understanding goals and challenges during COVID-19 crisis. ● Listened attentively to customer wants and needs to provide targeted solutions that maximized satisfaction.



Maximus

• United States
• Government Administration
• 700 & Above Employee

• Bilingual Customer Service Representative - 2020 Census.

  • Mar 2020 - Jul 2020

  Jacksonville, Florida, United States ● Carefully collected information such as name, address, phone number, and nature of the request for over 1000 customers per week while adhering to Title 13 requirements. ● Received a 5-star customer satisfaction rating which aided a promotion within 5 months of working for the company.



Peruvian American Student Society at UF

• Treasurer

  • Jun 2018 - Mar 2019

  Gainesville, Florida, United States ● Prepared accurate budget requests. ● Collaborated to create and host fundraising events.

• Assistant Project Coordinator

  • Jun 2018 - Jul 2018

  Gainesville, Florida, United States ● Collaborate with team members to determine events and objectives. ● Assisted in organizing and facilitating meetings, and preparing presentation materials.