Experience

J.H. Rose Logistics

• United States
• Truck Transportation
• 1 - 100 Employee

• Logistics Specialist

  • Jan 2016 - Present

  Provide a service to customer to book freight with carriers. Speak to customer and drivers on a daily bases. Provide a service to customer to book freight with carriers. Speak to customer and drivers on a daily bases.



Holiday Inn Express Edinburg

• United Kingdom
• Hospitality

• Guest Services Representative

  • Jun 2015 - Jun 2016

  Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system. • Greet visitors and guest as they are walking in and out of hotel * Check In and Out guest from the hotel * Handle cash till of $300 * Balance the daily accounts for the ins and outs of the cash and credit card expenses. * Establish relationships with guest * Handle food and beverages for guest during breakfast hours, and Management Social Hour when needed. * Create reservations for callers for hotel Show less



Oceangate

• United States
• Travel Arrangements
• 1 - 100 Employee

• Pharr,TX

  • Oct 2015 - Nov 2015

  Monitor phone calls for the hotel properties the company owns, along with other office duties • Monitor phone calls for hotel properties the company owns * Grade the reservations from hotel personnel * Call customers if a certain hotel personnel did not book a room, or drops a call. * Sale and market all hotel properties to business corporations. Monitor phone calls for the hotel properties the company owns, along with other office duties • Monitor phone calls for hotel properties the company owns * Grade the reservations from hotel personnel * Call customers if a certain hotel personnel did not book a room, or drops a call. * Sale and market all hotel properties to business corporations.



MLS Freight Logistics, LLC

• Billing Specialist

  • Aug 2007 - Oct 2015

  Compile account statements, compute balances and record billing payments, prepared invoices for services rendered or for the delivery of goods, calculating interest, penalties and late fees for clients who are past due on their accounts. • Invoiced over 100 statements a month for customers outside of the Valley. * Managed over 100 accounts. * Assisted the Claims Department to process over 50 claims a day for customer discrepancies such as address errors, incorrect amounts billed. * Create reports for supervisors on Unbilled Orders, manage those accounts and retrieve pending paperwork from carriers to invoice on those orders * Establish a relationship with certain customers, to gain their business and trust * Wrote procedures on how to bill and invoice, credit an invoice, etc. to anything my job entitled too. Show less



Best Western Plus Ediburg Inn & Suites

• United States
• Hospitality

• Sales Manager

  • Feb 2001 - Aug 2007

  Service visitors and guest by greeting, welcoming, directing, manage hotel finances, sales and marketing department and employee hours, telecommunications system. * Manage hotel daily financials * Manage employee schedules * Provide quality customer service to all guests * Handle petty cash of up to $500 * Ensure that all employees were on task * Bill and Invoice Direct Billing customer accounts (ie, Schulumberger, Baker Hughes, City of Edinburg, TNT, Crane, etc. * Establish relationships with customers * Wrote a procedure handbook for employees to follow during for hotel. * Create reservations for large groups needing to stay at the hotel (ie, college athletic teams, events, bands, wedding party, etc.) Show less