Experience

Capital Manor, Inc.
• United States
• 1 - 100 Employee
• Administrative Assistant

  • Aug 2017 - Present


State Farm ®

• United States
• Insurance

• Human Resources Assistant

  • May 2005 - Aug 2017

  Provide high level administrative assistance for >250 HR virtual business partners and management. Assist with talent identification, managing performance problems, terminations and troubleshooting more complex problems. Coordinate appointments and maintain calendars. Help administer the Compensation Management Tool (CMT) by supporting management with pay decisions and salary adjustments. Serve as a member of the HR Compliance Team. Order office supplies, overnight mailings, and utilize PeopleSoft for verification of employment & unemployment. Assist employees with interpreting HR Policy and helping resolve work-related problems to foster a positive environment. Key Accomplishments:  Embraced new virtual HR restructure by learning and championing new technology such as OneNote, SharePoint, Skype desktop sharing, etc. Effectively taught and mentored >55 HR employees on new technology. Established and cultivated new professional partnerships with >250 HR virtual employees across the corporation. Chosen to create and implement ‘new to corporate life’ employee socialization process to enhance employee’s understanding of workplace norms, policies and procedures. Successfully acclimated >500 new employees with 95% positive survey feedback and decreased behavioral incidents by ~25%. Virtually monitored and tracked course completion on security, code of conduct and pay policies for >1000 HR employees located in 92 offices across 29 states. Met project timeline and 100% compliancy.  Created and presented training via Skype and ongoing support to 75 new HR Representatives to drive consistency in HR consulting, practices and processes; resulting in 100% positive feedback. Training was adopted company-wide as part of permanent new employee curriculum. Show less

• Senior Medical Assistant

  • Feb 1993 - May 2005

  Served the Salem-based Employee Health Services (EHS) Department (1000 employees) plus all employees in six states with >100 offices. Provided expertise of the medical and HR processes & company policies. Assisted with federal and state regulatory programs and company directives related to EHS. Provided support to Corporate on tracking and reporting of quarterly wellness metrics. Composed communications on lab and wellness exams offered as benefits to employees, and managed all billing and expenses. Created and maintained medical files, department records, and ordered supplies. Coordinated wellness classes.Key Accomplishments  Gained approval for onsite chair massages for the first time in the Salem office to >1000 employees. Coordinated the signup schedule for 15 minute massages, reserved the conference room, and sent out confirmations. Benefit adopted by 100% of Pacific Northwest Zone offices.  Solely inventoried, organized and alphabetized >15K inactive employee medical shields to be relocated to another state. Accomplished with 100% accuracy within the deadline and budget. Show less