Linda Masterson
Supply Chain Manager at Modus Projects- Claim this Profile
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English -
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Italian Elementary proficiency
Topline Score
Bio
Experience
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Modus Projects
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Australia
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Facilities Services
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100 - 200 Employee
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Supply Chain Manager
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Nov 2021 - Present
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Business Support Manager
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Feb 2019 - Nov 2021
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Maternity Leave
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Musicians
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1 - 100 Employee
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Maternity Leave
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May 2017 - Feb 2019
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Customer Facing Supply Chain Manager
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Feb 2014 - May 2017
o Increase in automation of orders, identify clean orders and transition to ESKER automation systemo Timely resolution of customer disputes, having no outstanding cases >60days at the end of each quartero Incoming phone answer rate of 98% year on yearo Coach and train staff through the journey of a transactional base team to a value add, project driven teamo Customer Service representative for divestment of Peters Ice Cream and Movenpick boutiques
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Procurement Operations Supervisor - Process Improvements
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Aug 2007 - Feb 2014
* Project managed implementation of SAP Travel & Expense management system, covering 2500 cardholders and 5000 employees and effectively managed key business impact changes* Project managed restructure of purchasing card platform, covering 45 divisions and sites and 8 preferred suppliers* Coach and train staff through the journey of a transactional base team to a value add, project driven team* Significant reduction in procurement operations KPI’s to minimise non value activity and maximise value add improvements* Drive direct reports in identifying root cause of underlining issues and implement corrective actions * Comprehensive roll out of Oceania procurement training program covering 600 employees* Support in the Finance Shared Services transition offshore
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Purchasing & Shipping Manager
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Jan 2005 - Aug 2007
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Globe Australia Pty Ltd
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Spectator Sports
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1 - 100 Employee
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Purchasing Manager
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Jan 2000 - Dec 2004
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Assistant to Office Manager
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Jan 1998 - Dec 1999
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Purchasing Officer / Stock Control
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Jan 1996 - Dec 1997
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Reception / Front Counter
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Jan 1995 - Dec 1995
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Junior Data Entry Clerk
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Dec 1993 - Dec 1994
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Education
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Port Hacking High School