Experience

Burns Honda

• United States
• Automotive
• 1 - 100 Employee

• Business Development Coordinator

  • Jan 2019 - Present

  An interlocutor who works with the Service Manager to expertly communicate the needs and wants of the customer. Responsible for inbound and outbound calls and scheduling routine appointments for services and recalls. Knowledge of pricing details, handling cash management, and helping drive sales growth. Managed loaner cars for customers utilizing the service center long-term. Experienced with XTime and Dealertrack programs. An interlocutor who works with the Service Manager to expertly communicate the needs and wants of the customer. Responsible for inbound and outbound calls and scheduling routine appointments for services and recalls. Knowledge of pricing details, handling cash management, and helping drive sales growth. Managed loaner cars for customers utilizing the service center long-term. Experienced with XTime and Dealertrack programs.



AC Moore Arts & Crafts

• United States
• Retail Art Supplies
• 1 - 100 Employee

• Front End Supervisor

  • Nov 2014 - Dec 2019

  Managed a team of ten associates to provide satisfactory customer service, professional sales knowledge, a clean and fully stocked store store. Provided rules and work guidelines to associates as well as managed break times, open/close procedures, and working as a liaison between associates and customers who encountered issues. Responsible for maintaining financial security and reconciliation of cash. Managed a team of ten associates to provide satisfactory customer service, professional sales knowledge, a clean and fully stocked store store. Provided rules and work guidelines to associates as well as managed break times, open/close procedures, and working as a liaison between associates and customers who encountered issues. Responsible for maintaining financial security and reconciliation of cash.



Medford Lakes Country Club

• United States
• Restaurants
• 1 - 100 Employee

• Hostess

  • Nov 2015 - May 2016

  Greeting all customers coming into the restaurant in a warm, friendly and professional manner. Presenting the menus and specials for the evening and making recommendations. Responsible for the organization and set-up for all the banquet tables for special events. Overseeing the wait staff and training new hires to ensure customers receive the best service. Resolve any customer conflicts or issues that may arise in General Manager’s absence. Greeting all customers coming into the restaurant in a warm, friendly and professional manner. Presenting the menus and specials for the evening and making recommendations. Responsible for the organization and set-up for all the banquet tables for special events. Overseeing the wait staff and training new hires to ensure customers receive the best service. Resolve any customer conflicts or issues that may arise in General Manager’s absence.



Cooper University Hospital

• United States
• Hospitals and Health Care
• 200 - 300 Employee

• Administrative Assistant

  • Jan 1987 - Jun 1989

  Work directly with Director of Radiation Oncology and five physicists. Answer, screen and transfer inbound calls. Faxing, photocopying, filing, handling requests for information and data for the Oncology doctors. Preparing written responses for routine inquires. Maintained and ordered office supplies. Work directly with Director of Radiation Oncology and five physicists. Answer, screen and transfer inbound calls. Faxing, photocopying, filing, handling requests for information and data for the Oncology doctors. Preparing written responses for routine inquires. Maintained and ordered office supplies.



NJ TRANSIT

• Government Administration
• 700 & Above Employee

• Secretary

  • Feb 1984 - Jan 1987

  Handling all the applications for Human Resources Department and answering any questions applicants may have. Answering all phone calls to ensure best service, typing all correspondence, photocopying, filing and faxing for Manager of Personnel and Employee Benefits Manager. Traveling to various locations to educate new employees on employee benefits packages assisting them in the selection of a health plan that best suits their needs. Setting up prospective new employees for drug testing and taking their fingerprints. Ran Toys for Tots campaign and selected as the poster girl for company newsletter. Show less