Experience

Infinite Business Technology Solutions (IBTS)

• Zimbabwe
• IT Services and IT Consulting
• 1 - 100 Employee

• • Oct 2019 - Present

  1. D365 Finance and Operations configurations across various modules i.e Product Information Management, Production Control, Stock/Inventory Management, Procurement and Sourcing, Accounts Payables, Accounts Receivables, Cash and Bank, Project Management and Accounting and Human Resources.2. Workflows configurations - Configurations of workflows across various modules i.e Product Information Management, Production Control, Stock/Inventory Management, Procurement and Sourcing, Accounts Payables, Accounts Receivables, Cash and Bank, Project Management and Accounting and Human Resources.3. Azure DevOps - Testing using uploaded test cases in Azure DevOps. Creating bugs against failed test cases. Creating story scenarios in Azure DevOps across different iterations. Receiving tasks and actioning them in Azure DevOps.4. D365 Security - User roles assignment and segregation of duties5. Data migration - Exporting Master data templates from AX2012 R3 and D365FFO. Populating exported data templates with data exported legacy systems. Data cleansing and formatting using Microsoft Excel. Data import to D365FFO using Data Management Framework by means of Data Entities. 6. D365FFO Support - Receiving tickets on Service Now Ticketing System for various issues from different modules. Troubleshooting and resolving the tickets before they breach the SLA. Show less

• • Jan 2018 - Oct 2019

  1. Collection & Analysis of client business processes, documentation, mapping the requirements and proposing suitable changes in line with the Enterprise Resource Planning (ERP). Creating Business Requirements Specification (BRS) based on the requirements.2. Provide solution overview training to business users explaining Microsoft Dynamics 365 Finance and Operations and Dynamics AX2012 R3 functionality across various modules.3. Proposing necessary changes in client’s business process to go with product functionality and configuring the product to suit the requirements as per BRS. Prepare test scripts using D365FFO Task recorders and import them in Life Cycle Services(BPM).4. Testing - Unit testing, Exploratory Testing, Performance Testing, User Acceptance Testing, Regression Testing, or any client specific system testing. Testing the end to end product scenarios in line with product standards and resolving conflicts.5. Data migration - Exporting Master data templates from AX2012 R3 and D365FFO. Populating exported data templates with data exported legacy systems. Data cleansing and formatting using Microsoft Excel. Data import to D365FFO using Data Management Framework by means of Data Entities.6. Providing post implementation and ongoing production support.7. Preparing end user manuals and user training and creating Node guides Show less