Experience

Samuel Merritt University

• United States
• Higher Education
• 300 - 400 Employee

• Administrative Coordinator ~ School of Nursing online MSN program

  • Jan. 2015 - –Heute

  OPERATIONS MANAGEMENTEstablishes all internal office systems for communication, record keeping, report writing, quality assurance activities and accreditation requirements Provides administrative support for the Director of Online Nursing Programs and online aspects of MSN programs Engages other departments within SMU to achieve desired outcomesContinually manages program operations with manager and stakeholdersDevelops and delivers progress reports and presentations to manager and/or key stakeholders as necessaryProactively identifies and addresses project issues, identifies potential crises, and devises contingency plans.Implements and evaluates roll-out of projects in collaboration with educational vendor, follow-up as necessary on roll out issues, and performs post-mortem to identify lessons learned and areas for improvement PROGRAM COORDINATIONManages contracts processes by liaising with vendors, SoN stakeholders, and SMU’s contracts specialistCoordinates between multiple locations regarding online faculty hiring processes and onboarding Initiates and tracks stipend distribution for completion of faculty online learning orientations Enters and tracks Faculty Instructional Assignments EVENT PLANNINGPlans annual and recurring events, including graduations as neededADMINISTRATIVE SUPPORTManages and maintains online student files Uses initiative and independent judgment to manage and resolve problems, concerns and complaintsProvides coverage and additional support for Admin. Assistant III positions when necessaryCoordinates enrollment processes in collaboration with educational vendorOrders, tracks and distributes textbooks for facultyMaintains MSN online student clinical records Corresponds with all new and continuing online graduate students, including maintaining currency and distribution of new student welcome packets SUPERVISIONSelects, trains and supervises Administrative Assistants and student workers

• Administrative Coordinator ~ Samuel Merritt University - College of Nursing - Case Management Depart

  • Jan. 2014 - –Heute



Kaiser Permanente

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Training Coordinator

  • Sept. 2013 - Jan. 2014

  KAISER PERMANENTE ~ Training Coordinator September 2013 – PresentCoordinate and track all curricula, employees and training for new hospital occupancy, including Facility Orientation, Department Orientation, Facility Tours, Web Based Training. Create and assign modules in HealthStream. Calendar and track all trainings in CalendarWiz. Work closely with all managers, directors and project managers. Schedule appointments and make arrangements for meetings, conferences and travel. Organize and prepare routine correspondence for the department manager, as well as complex documents including reports, spreadsheets, presentations and various forms of communications documents requiring the integration of multiple office technology and software applications. Prepare special reports. Organize and maintain files, correspondence and records. Handle and frequently access highly confidential and sensitive information. Provide logistical support for training by scheduling and coordinating classes, classrooms, etc. Prepare course materials. Schedule and conduct facility tours, orientation and other standardized training. Create work plans, spreadsheets dashboards, deployment plans, attend punch walks. Integral part of the Transition Team opening new San Leandro Kaiser Hospital 16 weeks early with no CDPH findings. Excellent people skills, strong customer service skills and solid verbal and written communication skills.

• Senior Staff Assistant

  • Nov. 2011 - Sept. 2013

  Provide administrative and operational clerical support to department managers and/or staff. Schedules and organizes complex activities such as meetings, travel, conferences and department activities for all members of the executive team, exercising considerable judgment and discretion. Supports executives' appointment schedule through coordination and scheduling of meetings, conferences, teleconferences, and travel. Ensures all parties are informed of and kept abreast of schedule awareness. Plans and coordinates multiple company events and meetings, including but not limited to preparing and distributing agendas and other meeting materials, reserving and preparing facilities. Creates, develops and assists with presentations for executives. Establishes, develops, maintains and updates highly organized filing system for the executives; files correspondence and other records. Acts as a liaison with other departments and outside agencies, including high-level staff and executives. Works independently and within a team on special nonrecurring and ongoing projects. Proofreads copy for spelling, grammar and layout, making appropriate changes. Responsible for accuracy and clarity of final copy. Prepares and reconciles corporate credit card statements, monthly bills, and expense reports. Demonstrates a high level of professionalism in dealing with confidential information and sensitive issues. Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing. Performs other duties as assigned by supervisor. Writes complex and detailed correspondence for senior managers/directors using KP knowledge and business acumen. Interact daily with KP employees across multiple organizations, as well as external representatives, to discuss administrative and standard business processes. Coordinate administrative workflow of the department; recommends new processes as needed. Perform other department specific duties as assigned.



Haims, Valentino, LLP

• Office Manager

  • Jan. 1991 - Aug. 2011

  Effectively manage day-to-day operations of a busy law firm reporting to the managing partner. Accurately prepare weekly financial reports, provide excellent customer service coordinating and communicating with clients and all counsel. Prioritize and manage heavy work load of all managers, compose letters that successfully generated new business. Coordination of all financials and taxes with the CPA. Troubleshoot and resolve computer glitches. Conduct productive and informative company meetings to inform staff of current issues and policy changes. Maintain high moral by planning and organizing company outings. Provide vacation coverage for various employees. Maintain all vacation and sick schedules of employeesAccounts receivablesProcess all accounts receivable, initiate and follow up on various collections through the use of verbal and written correspondence. Track progress of past due accounts and set collection goals and priorities. Follow up collection calls to clients for unpaid invoices. Accurately prepare, edit and execute billings as well as successfully and accurately process all filing, billing and closing of files.Accounts payableProcess all accounts payable. Accurately prepare and file business and property taxes. Deal directly with vendors and meet with prospective vendors and agents.PurchasingResponsible for purchasing, bidding and assuring all policies and procedures are followedReduce cost by successfully seeking out new avenues and creative cost cutting measures.