Data Subject Access Request Executive

• Aug 2021 - Present

• Oct 2019 - Mar 2022

Executing and managing applications from submission to pay-out and activation.

• Jul 2010 - Oct 2019

Processing of Audit Requests for auditors ensuring all data provided is accurate and performed QA checks before release.Worked under time constraints and pressure during peak periods. Work together with other business units to assess and validate process improvements. Work with Robotics and on the introduction of two digital platforms. Documenting process flows and business requirements.Deputised as Team Leader for a team 5, prioritised workload and ensured requests were completed within SLA. Show less

• Mar 2009 - Jul 2010

Assessing Home Insurance Applications , reviewing documentations and setting up policies. Processed Policy cancelations and issued refunds where applicable.

• Aug 2007 - Mar 2009

Face to Face contact with customers in the Customer Service Desk, Dealt with customer queries, account opening Worked as Teller and Data room officer checking reports and customer queries.

• Jul 2006 - Aug 2007