Linda Hirvonen

Country Operations Manager at Graphic Concrete Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Helsinki, Uusimaa, Finland, FI
Languages
  • English Full professional proficiency
  • Swedish Limited working proficiency
  • German Elementary proficiency
  • French Elementary proficiency
  • Finnish Native or bilingual proficiency

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Henri Häyrinen

I had a pleasure to work with Linda for few months. Linda was very energetic, positive and "marketing minded".

LinkedIn User

I had the honor of having Linda in my team when I worked as the CEO of Graphic Concrete Ltd. We worked together for over five years. Linda is a perfect combination of sharp thinking, hard working, excellent social skills, humble mind and a great sense of humor. She is never afraid of meeting new challenges and raising the bar for herself. This has resulted in her in depth knowledge and skills e.g. on IT, marketing and B2B sales. Linda always greets people with a warm smile and confronts them open minded with ears tuned on listening and understanding. Last but not least, Linda is a true team player with whom it is also fun to work with.

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Credentials

  • Thomas A. Stewart and Patricia O'Connell on Designing and Delivering Great Customer Experience
    LinkedIn
    Jan, 2018
    - Nov, 2024
  • Inbound Certification
    HubSpot Academy
    Jan, 2018
    - Nov, 2024

Experience

    • Finland
    • Construction
    • 1 - 100 Employee
    • Country Operations Manager
      • Jan 2023 - Present

      Taking care of the domestic market at Graphic Concrete Ltd.

    • Project Manager
      • Apr 2016 - Dec 2022

      I took on the responsibility for project management and strategic sales in Spring 2016. And have been taking care of the Finnish and Baltic market areas independently since then. To me the key skill needed in this position is customer-centric thinking, communication; especially listening and understanding the clients' perspective. In addition to a key role in service and sales development, I also administrate and am in charge of the development of the CRM software (Salesforce and Zoho CRM).I've also tried to learn how to make a good cup of coffee, but haven't succeeded to this day. That is still a work in progress. Show less

    • Production and Marketing coordinator
      • Apr 2010 - Apr 2016

      During the years as a Production and Marketing coordinator at Graphic Concrete I had responsibilities as various as the seasons in Finland. In a team of four at that time with international partners and distributors, my role was a combination of office management, IT Infra management, marketing and communication, production coordination, sales support and CRM administration, just to name the main responsibilities. It has been a joy working in an international atmosphere and to be a part of the journey of growth both professionally and personally. Show less

  • Oy Reuter&Stolt Ab
    • Helsinki Area, Finland
    • Marketing and Sales Assistant
      • Jan 2009 - Mar 2010

      At Reuter & Stolt, an importer of confectionary products, I worked with various sales support tasks as well as procurement. I was responsible for the procurement of confectionery items from the international suppliers. I was also the point of contact for the distributors. During this time I gained new knowledge of the functions and special features of the food sector and import business. I also got to taste the items we sold quite a few times during tastings. I also discovered then that there are chocolate bars infused with wine available. Still am not sure how I feel about that. Show less

    • Finland
    • Facilities Services
    • 700 & Above Employee
    • Marketing and Communication Assistant
      • Jun 2008 - Oct 2008

      During my time at ISS Palvelut, which is one of world's leading Facility Services companies, my role entailed graphic design as well as taking care of assigned marketing communication projects. In a short period of time I learned a great deal of modern low hierarchy management and the importance of internal communication from my superior and had a valuable hands on experience with a big corporate commercialization project. During my time at ISS Palvelut, which is one of world's leading Facility Services companies, my role entailed graphic design as well as taking care of assigned marketing communication projects. In a short period of time I learned a great deal of modern low hierarchy management and the importance of internal communication from my superior and had a valuable hands on experience with a big corporate commercialization project.

    • Store Manager
      • Dec 2004 - Apr 2008

      My work as a Store Manager consisted of being in charge of the sales and customer service as well as taking care of the lovely staff. I learned a whole lot about team leadership and team work than ever before. I gained valuable experience in retail, sales and customer service that I have been able to use ever since. My work as a Store Manager consisted of being in charge of the sales and customer service as well as taking care of the lovely staff. I learned a whole lot about team leadership and team work than ever before. I gained valuable experience in retail, sales and customer service that I have been able to use ever since.

    • Media Assistant
      • Aug 2000 - Dec 2004

      While working at Culture Centre Vernissa (part of the City of Vantaa), in addition to versatile projects in the field of video production, my work also included designing graphics. As a part of the video and dvd production team my work consisted of screenwriting, editing and assistant directing and production arrangements. I learned a huge amount of media production, story telling and how much fun work can be as I was lucky to be a part of a wonderful team of young experts. During the years I spent countless hours on learning and trying to perfect my skills no matter what hour of the day it was. The building itself is quite a looker. A factory building from 1912. I have to say that, in addition to the overall learning experience, the surroundings could have not been better. Show less

    • United States
    • Retail Apparel and Fashion
    • 500 - 600 Employee
    • Customer Service and Sales
      • Sep 1999 - Jan 2000

      I worked as a Customer Service and Sales person in a Swedish multinational clothing-retail company. I enjoyed my time with the team and the customers. I experienced the scale and functions of a business operating at the top level. Learned a lot of the core ideas behind product sales and processes. I worked as a Customer Service and Sales person in a Swedish multinational clothing-retail company. I enjoyed my time with the team and the customers. I experienced the scale and functions of a business operating at the top level. Learned a lot of the core ideas behind product sales and processes.

    • Office Assistant
      • 1998 - 1999

      I spent two summers working as a Office assistant for Heka-Jakomäki Oy. My responsibilities included customer service and back office tasks. It was a nice experience with a warmhearted staff and I found it very interesting to see what the Public sector property management and maintenance entail. I spent two summers working as a Office assistant for Heka-Jakomäki Oy. My responsibilities included customer service and back office tasks. It was a nice experience with a warmhearted staff and I found it very interesting to see what the Public sector property management and maintenance entail.

Education

  • Xamk - South-Eastern Finland University of Applied Sciences
    Business Administration and Management
    2019 - 2021
  • Laurea University of Applied Sciences
    Business Administration
    2011 - 2012
  • Adulta Radio and Television Vocational College
    Radio, Television, and Digital Communication
    2001 - 2004
  • Markkinointi-instituutti
    Basic Studies in Marketing, Marketing
    2001 - 2003
  • Sotungin lukio
    Ylioppilas
    1995 - 1999

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