Linda Gann
Patient Business Services Coordinator at MEMORIAL HERMANN MEDICAL GROUP- Claim this Profile
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Bio
Billy Younger
Linda has comprehensive training in all levels of security and security management. In addition she has directed security operations at a nuclear power generation plant; coordinating daily operations and security intrusion response when necessary. Her management skills are superb, as is her ability to think on her feet in times of stress. Kudos to Linda for outstanding job performance and interpersonal skills.
Billy Younger
Linda has comprehensive training in all levels of security and security management. In addition she has directed security operations at a nuclear power generation plant; coordinating daily operations and security intrusion response when necessary. Her management skills are superb, as is her ability to think on her feet in times of stress. Kudos to Linda for outstanding job performance and interpersonal skills.
Billy Younger
Linda has comprehensive training in all levels of security and security management. In addition she has directed security operations at a nuclear power generation plant; coordinating daily operations and security intrusion response when necessary. Her management skills are superb, as is her ability to think on her feet in times of stress. Kudos to Linda for outstanding job performance and interpersonal skills.
Billy Younger
Linda has comprehensive training in all levels of security and security management. In addition she has directed security operations at a nuclear power generation plant; coordinating daily operations and security intrusion response when necessary. Her management skills are superb, as is her ability to think on her feet in times of stress. Kudos to Linda for outstanding job performance and interpersonal skills.
Experience
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MEMORIAL HERMANN MEDICAL GROUP
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United States
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Medical Practices
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100 - 200 Employee
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Patient Business Services Coordinator
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Dec 2004 - Present
Objectives Hard-working and versatile professional with customer service and managerial experience in fast-paced medical call center environment seeking new and exciting opportunities outide of the medical field. A skilled problem solver with a track record of providing successful and innovative solutions to achieve goals. Not afraid of hard work. Education Wharton County Jr College April 2005 Continuing Education • Medical Claims and Coding Wharton High School May 1987 Graduated • General Studies • Early Childhood Education Experience Memorial Hermann Medical Group (Formally South Texas Medical Clinics; PA | 2100 Regional Medical Drive, Wharton, TX 77488 Physician Practice Patient Services Coordinator December 2004 - Current • Currently supervise the Centralized Scheduling Call Center • Reports directly to the Director of the Clinical Access Center o Currently supervising 11 employees o Responsible for assisting management in overseeing departmental operations including mentoring other employees as a quality improvement coordinator, insuring accurate completion of registration, monitoring and correction of reports, data integrity, accuracy and continuity of processes, monitoring call center statistics and calls, handling escalated issues, scheduling staff, and staff training and education. Perform prospective employee interviews as well as yearly evaluations. Assist with handling overflow calls when available. • Prior to July 2016 in addition to above areas, also supervised, Patient Registration, Account Services & Data Entry. Due to department restructuring these three departments are now under different Coordinators Show less
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Business Office Coordinator
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1999 - 2004
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Education
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2005 - 2005
Wharton County Junior College
Medical Claims and Coding -
1995 - 1996
Wharton County Junior College
Continuing Education, Basic Computer Skills -
Wharton County Junior College
Community
