Experience

World Duty Free Canada

• Canada
• Retail
• 1 - 100 Employee

• Shift Supervisor

  • Oct 2022 - Present

  Vancouver, British Columbia, Canada

• Key Holder

  • Jan 2019 - Oct 2022

  Duty: Daily Tasks. Responsible for POS balances and deposits. Run Shift and breaks. Communicate and problem solving during shift. Maintain and update merchandising standard. Maintain up to date knowledge for Liquor and beauty brands.

• Sales Associate

  • Mar 2018 - Sep 2022

  Duty: POS transactions, maintain cleanliness in store.



World Spree Travel

• United States
• Travel Arrangements
• 1 - 100 Employee

• Ticketing Manager

  • May 2013 - Jul 2017

  Vancouver, Canada Area Duty: Daily Tasks, Administration, Team Management, Problem Solving. Assist in achieving company goal obtaining sales with the sales team. Maintain B2B relation, travel internationally and meet with vendor partners. Quality assurance of air ticket reservation for clients. Monitor and manage group reservations with airlines.

• Ticketing Supervisor

  • Feb 2011 - May 2013

  Vancouver, Canada Area Duty: Daily Tasks, Administration, Problem Solving. Support sales department with deviation of itinerary to obtain sales. Quality assurance of air ticket reservation for clients. Monitor and manage group reservations with airlines. Budget management for department. Coach and train new team member.

• Travel Consultant

  • May 2010 - Jan 2011

  Vancouver, Canada Area Duty: Daily Operation of company. Promote and assist clients to purchase accurate travel package of their choice. Obtain customer relation and maintain sales. Booking Reservation for clients. Managed merchant transactions.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Shift Supervisor

  • Aug 2008 - Nov 2009

  Vancouver, Canada Area Duty: Key Holder. Daily Tasks. Responsible for POS balances and deposits. Train new partners to knowledge of drinks and store operation procedures. Run Shift and breaks for all partners. Tips distribution for all partners. Communicate and problem solving during shift.

• Barista

  • Aug 2008 - Nov 2008

  Vancouver, Canada Area Duty: Daily Store Tasks, obtain cleanliness of store. Pastry Display and variety of drink making skill. POS operation. Merchange Operation.



Campbell Travel

• Canada
• Travel Arrangements
• 1 - 100 Employee

• Tickteing Department Supervisor

  • Jul 2006 - Feb 2008

  Vancouver, Canada Area Duty: Monitor and follow up with all group reservations. Maintain communication with airlines. Problem solving for other associates. Training and communication with new associates

• Reservations Ticketing Agent

  • Feb 2006 - Jul 2006

  Vancouver, Canada Area Duty: Daily Store Operation, Retail Sales to company products. Ticket Issuing and data entry. Responsible maintenance for outside sales’ reservations. Issue invoices to outside sales and managing transaction on merchants.

• Travel Consultant

  • Jun 2005 - Feb 2006

  Vancouver, Canada Area Duty: Daily Store Operation, Retail Sales to company products. Maintain good relation with customers. Assist customers to pick product of their choice. Air ticket reservations on GDS. Managing transactions on merchant.