Experience

Morris College
• United States
• Higher Education
• 1 - 100 Employee
• Director of Student Support Services

  • Sep 2023 - Present


Midlands Technical College

• United States
• Higher Education
• 700 & Above Employee

• Academic and Transfer Coordinator

  • May 2022 - Sep 2023

  Manages SSS participant caseload by providing academic advising, assessing academic needs, monitoring and follow up of academic progress, and providing financial education & literacy; monitors financial aid concerns for assigned caseload; assists participants in completing federal financial aid applications; coordinates academic intervention strategies; assesses midterm and end-of-term academic outcomes; maintains contact with students in caseload at scheduled intervals;Recruits and selects new and continuing students to the SSS program annually; annual recruitment includes first-semester advisement, explanation of academic placement for freshman coursework, assessment of academic need(s) during participant intake processes through development of academic goals, and transfer goal-setting; Assists program director in overseeing the daily program services of SSS, including the recruiting, training, supervising, and evaluating of student assistants; assists the program director in managing the academic mentoring program/services for assigned campus caseload; recruits, trains, supervises, and evaluates assigned SSS mentors; Ensures compliance, accuracy, and completeness of performance data by maintaining accurate, complete, and timely participant records on the student database and individual folders; is knowledgeable about the SSS federal/program objectives and annual performance outcomes requirements; Facilitates the transfer process of SSS participants by maintaining advisement updates and transfer policies; the SSS advisor is the central resource for participants in order to motivate and promote successful college completion and transfer to the next institution; Develops and plans workshops, activities, and program presentations/orientation/instruction to strengthen academic, financial/economic, career planning, and personal development skills; collaborates with all SSS staff in planning and conducting program participant events or orientations. Show less

• Outreach Site Coordinator

  • Nov 2021 - May 2022

  Develop and implement recruitment plan for the targeted population Recordkeeping of academic data, service contacts, eligibility documentation, and academic services Refer participants to on-campus offices and community agencies Assist participants with the completion of financial aid applications and formsDevelop financial aid, scholarship, and college admissions workshopsInterpret and review career interest inventories with participantsImplement virtual services for the department Plan and implement campus-wide financial aid events and workshopsAssist with the preparation and submission of annual performance reports to the U.S. Department of EducationUse strong communication skills to facilitate highly engaging and impactful presentations to community agencies, churches, and area secondary schools Show less

• Administrative Specialist II

  • Sep 2012 - Nov 2021

  Assisted with the recruitment and case management of first-generation, low-income studentsCase Management of participants’ short-term and long-term educational goalsAssisted with the recruitment and case management of first-generation, low-income studentsEnsured accurate record maintenanceUtilized various software programs to prepare and store records in accordance with federal and state regulationsManaged daily operations and services for the EOC departmentScheduled participant appointments Prepared and maintained financial records and participants’ records Conducted initial screening of participants Inputted participant information in the Blumen databaseMaintained EOC equipment inventoryCoordinated meetings and special events Served as a liaison for college administrators, faculty, staff, and community agency representativesProduced program flyers to advertise program events and eligibility information Assisted with the collection of information for monthly and annual performance reports Cross-trained with EOC staff members Supervised, trained, and evaluated Federal Work-Study StudentsChaperoned field trips and other student activities Show less



Central Carolina Technical College

• Higher Education
• 1 - 100 Employee

• Administrative Intern

  • Feb 2009 - Apr 2012

  Provided administrative support to the Dean of General Education and Human Service Program Manager. Researched and tracked students progress to ensure students are on course with their program of study. Contacted human service agencies to inquire about future internship placement for students. Provided administrative support to the Dean of General Education and Human Service Program Manager. Researched and tracked students progress to ensure students are on course with their program of study. Contacted human service agencies to inquire about future internship placement for students.