Linda Atieno Okwatta
Business Development Manager at ACCA- Claim this Profile
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English Full professional proficiency
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Swahili Full professional proficiency
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Bio
Credentials
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How To Train
British Council of KenyaJan, 2009- Oct, 2024 -
Internal Auditor Training (ISO 9001:2008)
SGSJan, 2009- Oct, 2024 -
In-house Oracle Applications training of Super users - Purchase Order, Order Management and Inventory modules
KenolKobil LimitedJan, 2007- Oct, 2024 -
Tendering Process & Bid Evaluation
Institute of Trade and DevelopmentJan, 2005- Oct, 2024 -
Practical Supervision
Motivational Team Training Consultants LtdJan, 2003- Oct, 2024
Experience
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ACCA
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United Kingdom
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Accounting
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700 & Above Employee
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Business Development Manager
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Aug 2019 - Present
Managing affiliates towards revenue conversion by identifying opportunities and assisting in the full process of member onboarding including providing professional guidance related to practical experience requirement, annual returns, and membership applications into ACCA Kenya. Managing a portfolio of relationships with employer influencers and industry umbrella bodies including the Chambers of commerce, SME associations, sector associations, etc. to execute on mutually viable opportunities. Working closely with the Country Market Head in Business planning and operations and rolling out strategies for key employers in the country within the country. Developing collaborative events to drive member onboarding including student recruitment campaigns as required. Seeking out opportunities for media engagement and visibility for ACCA Kenya and maintaining a database of experts and speakers for employer forums and events. Other duties include managing daily tasks such as maintaining and updating member contact lists, ensuring compliance of records and efficient resolution of issues, providing analysis and business cases to address opportunities and business objectives.
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KenolKobil Limited
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Kenya
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Oil and Gas
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100 - 200 Employee
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Country Retail Network Manager
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Sep 2016 - Feb 2018
This role entailed overseeing the overall sales and retail operations and developing plans to achieve profitability for all company-owned stores while maintaining the market and branding integrity of Kenol Kobil Brands. Orientation and on-boarding of new dealers and customers within the network and carrying out regular training of all store personnel on brand positioning and guidelines, inventory database management system, Microsoft office, sales, merchandising, customer relations, competitor analysis, safety & hygiene, and client service.Deepening the retail network by developing strategies to facilitate sound management decisions in network expansion, investment opportunities, discounted cash flows management, valuations, etc. coupled with the preparation of monthly, quarterly and annual budgets, including sales forecasts to inform operational decisions. Account management activities included assigning & scheduling employees to specific duties and delegates responsibilities between staff, ensuring timely resolution of all customer complaints, preparation, implementation, and maintenance of marketing and merchandising plans, development of inventory turnover and working with the HR team to design the store incentive scheme to include recruitment, retention of staff performance records for proper evaluation, and payroll appropriation.
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Area Retail Manager, Coast Region
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Sep 2016 - Jan 2018
Working as the Area Retail Manager, Mombasa, I was able to grow average monthly volumes from 18m3 (cubic metres) to 24m3 (cubic metres) over 18 months; and expand the retail stations 150 to 185 station between 2015 and 2017. This had a corresponding impact on the regions monthly volumes growing from 900m3 to 1.9M3 over the same period.My main responsibility was to ensure efficiency in the retail operations which included preparing territory analytics, marketing objectives, sales record analysis and marketing projects in line with the company objectives. This fed into the daily rigor of coordinating with the operations teams to ensure timely supplies, analysis of statements of accounts, market intelligence and competitor monitoring to ensure pricing optimization, continuous reviews of existing business plans and identification of opportunities for site takeovers to deliver on the set revenue targets.Other duties involved regular reporting and communication with territory, regional and strategic managers for daily support, networking, and strategic planning, account management to ensure customer queries were dealt with effectively and efficiently, preparing coaching and training curriculum for dealers on customer service, policy, benefits, adherence and statutory standards, evaluating and monitoring the stations' staff performance to promote the company brand image and ensure standardization of quality across all stations.
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Lead Project Manager, K-Card
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Sep 2014 - Sep 2016
Lead Project Manager on research, development, launch and implementation of K-Card Fuel Card Management System into the Kenyan market. Developed a compliance and objective setting system and targets for the K-Card Section, trained staff in the organization and service stations are properly trained on the use of the K-Card product, developed the retail marketing strategy and salesman toolkit for K-Card including carrying out activities aimed at brand enhancement of the K-Card. Managed customer service by ensuring customer complaints or issues were handled promptly and professionally, generated and reported on overall credit position and led the team in developing and maintaining profitable sales via the Fuel card.
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Regional Retail Sales Supervisor
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Nov 2012 - Aug 2014
In this role I was tasked with maintaining profitability within Coast and Nairobi regions for both resale and commercial functions and controlling the overall credit position in accordance with the plan for the area by customer. I managed assigned stations and was responsible for providing oversight to RED (Right Execution Daily) operations, ensuring sale of products, services in line with stipulated agreements, adherence to company standards as per “Guidelines to Service Station Management” and planning workload for the team to achieve maximum efficiency. Prepared territory's marketing objectives for approval and inclusion in the company's objectives and sales records.Supported dealer expansion initiatives through maintaining a database of potential accounts, locating, interviewing, and recommending prospective candidates, coordinating license applications, supervising actual changeover including training. Kept a record of terms of supply agreements and updated partners on shifts in pricing and operation costs eg. Licensing T&C’s. Ensured overall efficient territory management by promptly attending to all correspondence queries and complaints through regular dealer or commercial trade visits.
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Training And Development Officer
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Jul 2008 - Oct 2012
The main objective of this role was coordinating all training and development needs, programs and plans for staff at Kenol Kobil and ensure 100% compliance to the Quality Management System – ISO 9001:2008.This entailed carrying out regular audits on the company’s Quality Management System – ISO 9001:2008; developing and implementing training programs and schedules and allocation of facilitators; carrying out needs assessment and analysis in liaison with department heads, developing staff annual training plans, managing the organizations training budget and evaluating impact of training and performance interventions. As a Super User in the Oracle HRMS Module, I was the lead in adaptation and implementation of module; managed the company Education Loans Policy: - disbursement analysis, agreements, and bonding letters where applicable; maintained networks to advocate for and support the training function, provided oversight for the Internal Management Development Program (MDP) and managed the induction process for all new employees and maintained up to date training records and job descriptions for all employees.
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Purchasing Officer
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Jul 2004 - Jul 2008
Reporting to the Purchasing Manager, I championed the adoption and implementation of the Oracle Purchasing Module and trained all users on the usage of the module. I also did payment approvals; ensured proper record keeping and supervised administrative stores and inventory; onboarding of new suppliers and updated administration contracts. This role also required participation in tendering committees for expense purchases, maintenance and evaluation of office inventory and service contracts, performance evaluation of suppliers on a quarterly basis and preparation of all reports as required by the management.
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Maintenance Assistant
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Jun 1999 - Jun 2004
In this role I handled customer complaints, coordinated maintenance works between Contractors and company customers, maintained and updated asset bookings as required, produced reports and ensured maintenance contracts were up to date at all times.Other duties included preparing the maintenance section monthly budget allocation for provisions by the Accounts & Finance department, processing contractor invoices for payment and organizing filing and archiving systems in the section.
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Teachers service Commission - Kenya
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700 & Above Employee
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Subject Teacher
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May 1996 - Aug 1998
Enabled the success of students through academic achievement to reach their potential through the implementation of tasks or projects as delegated by the school management. Enabled the success of students through academic achievement to reach their potential through the implementation of tasks or projects as delegated by the school management.
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Education
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2008 - 2013
University of Nairobi
Master of Business Administration (MBA), Strategic Management -
1991 - 1995
Kenyatta University
Bachelor of Education (B.Ed.), Home Economics
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