Experience

Mercer University

• Macon, Georgia, United States

• Registrar Specialist (Worked Remotely from February 2020 - November 2020)

  • Apr 2016 - Present

  • Supervise & train clerical staff/student workers in processing academic records & varied projects • Evaluate & make the determination on student graduation compliance with Bachelor’s, Master’s, & Ph.D. degree requirements; communicate with students on their ability to graduate or not • Process undergraduate & graduate student degree audits, graduation applications, & transfer credit evaluations; maintain/track student academic records • Develop/implement administrative policies & procedures to produce timely, accurate, & efficient recordkeeping • Plan, prepare, & implement graduation ceremony procedures/policies; took part in arrangements, setup, & worked for each Macon graduation ceremony for five straight years • Collaborate & communicate with Deans, Department Chairs, & students to resolve academic record, audit, & degree issues • Produce degree audits for graduating students & communications of requirements and/or ineligibility to graduate • Received outstanding Performance Appraisals for 5 years in a row (available upon request)



The Crafty Kids

• New York, New York, United States

• Human Resources Director (Remote Position)

  • Jan 2013 - Mar 2016

  • Strategized & collaborated with company President on organizational objectives, structure & goals, HR initiatives, profitability, & budget • Recruited, hired, & made staffing decisions to meet & exceed company objectives; coached staff on HR compliance/policies • Implemented HR policies & programs, HR communications, employee relations, teambuilding & training, health & safety programs, & managed Worker’s Compensation claims & processing • Ensured company's human resources compliance with federal, state, & local legal requirements • Processed biweekly payroll; managed all payroll matters & issues; maintained all payroll/personnel records • Advised/communicated to employees matters including interpreting & administering employment contracts, resolving work-related issues, settled any benefits matters, & any Human Resources inquiries • Generated salary & performance appraisal administration; set up reports & data for bonuses & promotions • Conducted industry wage surveys, designed salary grades, developed job analysis reports & performance review system



Wesleyan College

• Macon, Georgia, United States

• Assistant Registrar

  • Jan 2005 - Jul 2008

  • Processed student data into the network information system, maintained accuracy of student records, & created ad hoc management reports as needed for managers, faculty, & the President of the college • Provided support & assistance to Deans, students, faculty, and staff on various matters • Handled student personal/academic recordkeeping/communications; administered diplomas for all students • Maintained the executive MBA program for business students & the Master’s program for education • Managed the HOPE scholarship program, worked with the Financial Aid Office to provide student funding



Nationwide Court Services, Inc.

• Bohemia, New York, United States

• Human Resources Director (Moved to GA in July 2004)

  • Jul 2002 - Jul 2004

  • Advised/supported company President on agency’s organizational operations, HR goals, profitability, budget, staffing needs, employee programs, & company communications • Managed HR Assistant & eight department managers; responsible for strategic & profitable operations of each department • Made hiring/staffing decisions for each of the nine company locations; handled all contract negotiations • Responsible for HR legal compliance, employee communications, performance management, staff counseling & mediation, recognition programs, event planning, staff programs, hiring, compensation, & benefits administration • Coached & developed department managers regarding company operations, employee & labor relations • Designed & implemented HR policies & programs, positive work culture initiatives, HR communications, teambuilding plans & training, health & safety programs, & succession planning and staff retention • Managed the payroll department; proficient in handling all payroll matters; maintained payroll/personnel records • Prepared/completed two New York state grants in which the company was awarded $250,000 in funds • Negotiated new health insurance carrier & 401(k) contracts; liaison for all insurance carriers • Managed & administered medical & dental benefits, workers compensation, FMLA, stock options, & COBRA benefits • Initiated cost-effective employee incentive/recognition & motivational programs with a new appraisal system



Arrow Electronics

• Melville, New York, United States

• Benefits Analyst (Contract Position)

  • Nov 2001 - Jul 2002

  • Supervised company stock options, pension plans, & 401(k) benefits for over 9,000 employees • Responsible for retirement benefit programs including plan design, compliance, issues, & communications • Audited payroll & accounting data; generated ad hoc reports for management & insurance carriers • Ran employee benefits meetings, preparing written & graphic announcements/requests; created & presented quarterly & open enrollment sessions on benefit programs • Received award of recognition for the company 2001 Benefits & Compensation Statement project



Developmental Disabilities Institute (DDI)

• Smithtown, New York, United States

• Human Resources Administrator

  • Oct 1997 - Jan 2001

  • Administered medical & dental benefit programs for 1,500 employees • Processed & maintained new hire paperwork, positional changes, & tracked COBRA benefits through our network system • Provided assistance & service to employees with benefits questions/concerns • Conducted new employee benefits orientations and open enrollment meetings • Implemented employee communications, rewards & recognition programs & processed tuition reimbursement • Worked closely with benefit insurance companies; processed monthly bills & benefits changes • Completed employee verifications; researched & compiled data for special personnel projects & reports



Caldor Department Stores

• Melville, New York, United States

• Manager of Men's Department

  • May 1996 - May 1998

  • Successfully completed Caldor’s management program for new college graduates • Supervised a staff of four employees handling staff training, payroll, time sheets, communications, & conducted staff meetings • Set department profiting and staff goals; directed performance reviews; managed recognition program for my staff • Merchandised clothing & accessories, set up store planograms, creatively displayed merchandise & products • Assisted customers within the men’s & other departments & served as a backup at the customer service desk • Trained & coached staff for their positions, maintained personnel records for each of my employees