Lincoln Sérgio Amaral Alves
IT Support Technician at Tekworks | Tek Services Group Inc.- Claim this Profile
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Bio
Experience
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Tekworks | Tek Services Group Inc.
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Canada
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IT Services and IT Consulting
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1 - 100 Employee
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IT Support Technician
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Feb 2020 - Present
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Kin's Farm Market
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Canada
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Retail
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1 - 100 Employee
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Shift Supervisor
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Sep 2019 - Feb 2020
Supervising and helping on sales associates activities, opening and closing store, counting tills, managing deposits, store order, receiving and inventory.
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Sales Associate
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May 2018 - Aug 2019
Stock loading, quality check, display rotation, customer service, POS operation.
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SIT Macaé Transportes S/A
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Macaé, Rio de Janeiro, Brazil
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Supervisor de TI
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Oct 2011 - Jul 2016
• Systems Administrator (Active Directory, File server, antivirus, backup, printer, PfSense, access control) • Networkmanagement; • CCTV management; • IT Team management; • Control and inventory of IT equipment and materials; • Purchase of IT equipment and materials; • Search and implement new solutions in IT; • Systems Administrator (Active Directory, File server, antivirus, backup, printer, PfSense, access control) • Networkmanagement; • CCTV management; • IT Team management; • Control and inventory of IT equipment and materials; • Purchase of IT equipment and materials; • Search and implement new solutions in IT;
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SIT Macaé Transportes S/A.
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Macaé, Rio de Janeiro, Brazil
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IT Assistant
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May 2010 - Oct 2011
Support 70+ clients; • Solve computer issues; • Implement new solutions in IT; • Software installation/configuration and updating (Windows SO, MS Office, antivirus, etc.) • Hardware installation/configuration and maintenance; • Perform network maintenance and installations. Support 70+ clients; • Solve computer issues; • Implement new solutions in IT; • Software installation/configuration and updating (Windows SO, MS Office, antivirus, etc.) • Hardware installation/configuration and maintenance; • Perform network maintenance and installations.
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Rapido Macaense
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Brazil
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Truck Transportation
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1 - 100 Employee
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IT Intern
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Nov 2009 - May 2010
• Support 40+ clients; • Solve computer issues; • Software installation/configuration and updating (Windows SO, MS Office, antivirus, etc.); • Hardware installation/configuration and maintenance; • Perform network maintenance and installations. • Support 40+ clients; • Solve computer issues; • Software installation/configuration and updating (Windows SO, MS Office, antivirus, etc.); • Hardware installation/configuration and maintenance; • Perform network maintenance and installations.
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Education
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Canadian College
IT Co-op, Information Technology -
Colégio Bruno Ostmann
Computer Technician, Information Technology -
Castelo
Ensino Médio