Lincoln Sérgio Amaral Alves

IT Support Technician at Tekworks | Tek Services Group Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Vancouver Metropolitan Area, CA

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Experience

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT Support Technician
      • Feb 2020 - Present

    • Canada
    • Retail
    • 1 - 100 Employee
    • Shift Supervisor
      • Sep 2019 - Feb 2020

      Supervising and helping on sales associates activities, opening and closing store, counting tills, managing deposits, store order, receiving and inventory.

    • Sales Associate
      • May 2018 - Aug 2019

      Stock loading, quality check, display rotation, customer service, POS operation.

  • SIT Macaé Transportes S/A
    • Macaé, Rio de Janeiro, Brazil
    • Supervisor de TI
      • Oct 2011 - Jul 2016

      • Systems Administrator (Active Directory, File server, antivirus, backup, printer, PfSense, access control) • Networkmanagement; • CCTV management; • IT Team management; • Control and inventory of IT equipment and materials; • Purchase of IT equipment and materials; • Search and implement new solutions in IT; • Systems Administrator (Active Directory, File server, antivirus, backup, printer, PfSense, access control) • Networkmanagement; • CCTV management; • IT Team management; • Control and inventory of IT equipment and materials; • Purchase of IT equipment and materials; • Search and implement new solutions in IT;

  • SIT Macaé Transportes S/A.
    • Macaé, Rio de Janeiro, Brazil
    • IT Assistant
      • May 2010 - Oct 2011

      Support 70+ clients; • Solve computer issues; • Implement new solutions in IT; • Software installation/configuration and updating (Windows SO, MS Office, antivirus, etc.) • Hardware installation/configuration and maintenance; • Perform network maintenance and installations. Support 70+ clients; • Solve computer issues; • Implement new solutions in IT; • Software installation/configuration and updating (Windows SO, MS Office, antivirus, etc.) • Hardware installation/configuration and maintenance; • Perform network maintenance and installations.

    • Brazil
    • Truck Transportation
    • 1 - 100 Employee
    • IT Intern
      • Nov 2009 - May 2010

      • Support 40+ clients; • Solve computer issues; • Software installation/configuration and updating (Windows SO, MS Office, antivirus, etc.); • Hardware installation/configuration and maintenance; • Perform network maintenance and installations. • Support 40+ clients; • Solve computer issues; • Software installation/configuration and updating (Windows SO, MS Office, antivirus, etc.); • Hardware installation/configuration and maintenance; • Perform network maintenance and installations.

Education

  • Canadian College
    IT Co-op, Information Technology
    2018 - 2019
  • Colégio Bruno Ostmann
    Computer Technician, Information Technology
    2011 - 2012
  • Castelo
    Ensino Médio
    1993 - 2007

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