Experience

CDS Global Cloud

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Business Analyst

  • Sep 2019 - Present

  •Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data. •Serve for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels. •Perform, evaluate, and communicate thorough quality assurance at every stage of systems development Determine and develop user requirements for systems in production, to ensure maximum usability. •Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data. •Serve for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels. •Perform, evaluate, and communicate thorough quality assurance at every stage of systems development Determine and develop user requirements for systems in production, to ensure maximum usability.



Tao Motor Inc.

• United States
• Automotive
• 1 - 100 Employee

• Project Analyst

  • Jun 2019 - Sep 2019



The Law Office of Mike Zhang, PLLC

• United States
• Legal Services
• 1 - 100 Employee

• Project Specialist

  • Jan 2019 - Jun 2019

  • Worked with insurance and hospital teams to gather the requirements, analyzed the external marketing data. • Worked as a dual controller on various business projects which requires dual data validation and data consistency. • Analyzed client business processes, performed design analysis and developed design specifications by using SQL. • Planned, tested and implemented system changes, including table maintenance and interfaces/integrations. • Developed use cases, conducted a gap analysis and impact analysis, SWOT analysis, cost-benefit, and risk analysis. Show less



Dallas Baptist University

• United States
• Higher Education
• 700 & Above Employee

• Business Operations Analyst

  • Apr 2018 - Jan 2019

  • Created pivot tables and charts using worksheet data and external resources, sorted items formatted pivot tables. • Implemented different data strategies by writing several case statements and aggregate functions. • Performed analysis using data mining techniques and providing end-user support for databases and applications. • Performed data analysis for data cleansing standardizing purpose to gather financial data and requirements. • Created pivot tables and charts using worksheet data and external resources, sorted items formatted pivot tables. • Implemented different data strategies by writing several case statements and aggregate functions. • Performed analysis using data mining techniques and providing end-user support for databases and applications. • Performed data analysis for data cleansing standardizing purpose to gather financial data and requirements.



Chick-fil-A Corporate Support Center

• United States
• Restaurants
• 700 & Above Employee

• Business Intelligence Analyst

  • Oct 2017 - Apr 2018

  • Utilized advanced features of Tableau software such as linking data from different connections together on one dashboard and filtering data in multiple views to provide visibility KPIs, built forecasting and analytical models. • Interacted with front-office users and analyzing business processes and documenting current business challenges to accurately define business requirements and translate into functional specifications for proposed solutions. • Created a relational database and schema, programmed and tested the codes running by using the SQL server. • Translating business needs into end-user reports with business intelligence by Tableau. Show less