Linc Wells
Client Success Manager at TimeLinx Software, Inc.- Claim this Profile
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Bio
Experience
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TimeLinx Software, Inc.
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United States
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Software Development
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1 - 100 Employee
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Client Success Manager
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Nov 2018 - Present
Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service. Customer Success Managers are responsible for creating policies and procedures that optimize the customer experience. Customer Success Managers may gather feedback from their customers, study other customer success programs and analyze customer data to identify the best practices. The Customer Success Manager must establish policies the entire staff can adhere to so all customers receive the same quality of service.
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Education
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2004 - 2009
University of Arizona
Bachelor's degree, Marketing
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