Lina Poveda
Service Operations Manager at Authentic Gaming- Claim this Profile
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Topline Score
Bio
Experience
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Authentic Gaming
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Malta
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Gambling Facilities and Casinos
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1 - 100 Employee
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Service Operations Manager
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Feb 2023 - Present
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AmazingGaming
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Malta
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Entertainment
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1 - 100 Employee
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Senior Pitboss
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Feb 2022 - Jan 2023
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Pitboss
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Jan 2021 - Feb 2022
* Provide administrative support by compiling reports and monitoring tables results* Handling cancelation of games and learning procedures to solve technical errors.* Dealing with personnel issues.* Maintains up-to-date knowledge of the latest company policies, procedures, rules, and regulations.* Assisting the Online Studio Executives when new dealers are on tables.* To guarantee that the highest standard of efficiency dealing and game management is carried out in accordance with company procedures and the gaming act, as well as ensuring that the rules of the games are always observed.* To ensure that an effective rotation is always compiled to include an adequate number of personnel available to supervise the daily operation.* Oversee the day-to-day operation and make sure that the team delivers good performance. Show less
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Game Presenter
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Feb 2020 - Jan 2021
· Host a variety of casino games live on camera· Manage the game table and carry out all gaming operations and procedures· Interact and provide an engaging and rewarding experience for our live players· Participate in table promotions
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Marriott Hotels
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United States
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Hospitality
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700 & Above Employee
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At your services Agent
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Feb 2017 - 2017
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Education
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Fundación Universitaria Empresarial de la Camara de Comercio de Bogotá
Negocios Internacionales, International Business