Lina Mylona

Online support executive at Campeón Gaming
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Contact Information
us****@****om
(386) 825-5501
Location
Athens Metropolitan Area, GR
Languages
  • English Native or bilingual proficiency
  • Greek Native or bilingual proficiency
  • French Limited working proficiency

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Credentials

  • Social Media Marketing Foundations
    LinkedIn
    Nov, 2022
    - Nov, 2024
  • WordPress: SEO
    LinkedIn
    Nov, 2022
    - Nov, 2024
  • Google ads essential training
    LinkedIn
    Oct, 2022
    - Nov, 2024
  • Monica Heller's conference on sociolinguistics
    University of Toronto
    Apr, 2022
    - Nov, 2024
  • Technical Support Fundamentals
    Google
    Dec, 2021
    - Nov, 2024
  • Translation and Interpreting in Crisis
    UCL
    May, 2021
    - Nov, 2024
  • Marketing Analytics
    University of Virginia
    Mar, 2021
    - Nov, 2024
  • Social Psychology
    Wesleyan University
    Dec, 2020
    - Nov, 2024

Experience

  • Campeón Gaming
    • Malta
    • Advertising Services
    • 1 - 100 Employee
    • Online support executive
      • Aug 2022 - Present

      • Answering 200+ email enquiries daily ensuring impeccable customer service to maintain brand loyalty. • Delivering high-quality support through chat by communicating matters professionally, empathetically and efficiently. •Highly exercised multi-tasking skills while having comprehensive product knowledge •Completing KYC documentation duties • Answering 200+ email enquiries daily ensuring impeccable customer service to maintain brand loyalty. • Delivering high-quality support through chat by communicating matters professionally, empathetically and efficiently. •Highly exercised multi-tasking skills while having comprehensive product knowledge •Completing KYC documentation duties

  • Women Do Business
    • Greece
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Social Media Manager
      • Feb 2021 - Jan 2022

      •Producing high quality content for social media platforms (instagram, Facebook, LinkedIn). •Copywriting ·SEO •Researching relevant material to keep up with the target audience •Actively discussing marketing strategies •Producing high quality content for social media platforms (instagram, Facebook, LinkedIn). •Copywriting ·SEO •Researching relevant material to keep up with the target audience •Actively discussing marketing strategies

  • MIGATO
    • Greece
    • Retail
    • 1 - 100 Employee
    • Sales Advisor
      • Jul 2021 - Oct 2021

      •Ensured top CRM experience while handling customer needs through active listening. •Taking initiative when needed. •Implementing marketing and sales techniques •Ensured top CRM experience while handling customer needs through active listening. •Taking initiative when needed. •Implementing marketing and sales techniques

Education

  • Université de Neuchâtel
    Language and communication
    2022 - 2022
  • National & Kapodistrian University of Athens
    English language and literature, Linguistics
    2019 - 2023
  • National & Kapodistrian University of Athens
    Minor, Psychology
    2019 - 2023

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