System Administrator

• Jul 2015 - Present

• Network administration• Working with approximately 70 users to resolve issues• Supporting users in person or on phone• Setting up new Computers or laptops on the network and/or VPN• Configuring mobile phones for email access• Troubleshooting & installing printers• Troubleshooting routers• Password changes• Managing starters and leavers• Install software onto laptops and PCs• Managing users on sonicwall VPN• Review and update asset register• AD and permissions management• Replacing hardware such as laptop screens• Further develop and update network procedure & documentation• Reviewing and managing mobile phone account• Working with Health & Safety Office to ensure appropriate physical setup of devices.