Experience

Arthur
• United States
• Technology, Information and Internet
• 1 - 100 Employee
• Finance and Client Success Associate

  • Mar 2023 - Present


TypeTheta

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Social Media Marketing Specialist

  • Jul 2021 - Dec 2022

  Building and executing social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification. Generating, editing, publishing and sharing daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action. Setting up and optimising company pages within each platform to increase the visibility of the company’s social content. Moderate all user-generated content in line with the moderation policy for each community Show less



Vas Solicitors

• United Kingdom
• Law Practice
• 1 - 100 Employee

• Account Assistant

  • Jun 2021 - Nov 2021

  Monitoring daily communications and answering any queries. Preparing statutory accounts. Ensuring payments, amounts and records are correct. Working with spreadsheets, sales and purchase ledgers and journals. Recording and filing cash transactions. Controlling credit and chasing debt. Invoice processing and filing. Processing expense requests for the accountant to approve. Bank reconciliation. Liaising with third-party providers, clients and suppliers. Updating and maintaining procedural documentation. Show less



Santander

• Spain
• Banking
• 700 & Above Employee

• Customer Service Representative

  • Jul 2020 - Dec 2020

  Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards Check on the status of customer accounts and track checks and payments Review and explain account charges Assist banking customers who are victims of fraud, theft or identity theft Assist customers with replacing lost or stolen credit or debit cards Assist with address changes Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards Check on the status of customer accounts and track checks and payments Review and explain account charges Assist banking customers who are victims of fraud, theft or identity theft Assist customers with replacing lost or stolen credit or debit cards Assist with address changes



NatWest

• Banking
• 700 & Above Employee

• Customer Service Agent

  • May 2019 - Aug 2019

  Providing splendid customer service to customers in a friendly and courteous manner at all times. Having sufficient knowledge about banking products and services and responding to all inquiries accordingly. Improving customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay . Ensuring that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties. Informing and suggesting new banking products to customers. Show less