lina Joy

Sales & Logistics Executive at NEFC Group
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Contact Information
Location
United Arab Emirates, AE
Languages
  • English Native or bilingual proficiency
  • Hindi Native or bilingual proficiency

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Experience

    • United Arab Emirates
    • Retail Office Equipment
    • 1 - 100 Employee
    • Sales & Logistics Executive
      • Nov 2019 - Present

      Responsible for carrying out prospecting offers/negotiations with the customer for machinery as well as spare parts for the Africa region. Responsible for establishing and managing relationships with customers Maintain consistently positive interactions to nurture customer relationships Take ownership of customer issues and follow-through till resolution in coordination with African subsidiaries Represent the firm in negotiating and building a relationship with shippers and carriers Perform Cold-calling and work to build a book of businesses. Show less

    • Sales Coordinator (UAE,KSA & Bahrain)
      • Apr 2016 - Nov 2019

      Establish and maintain a sustainable relationship with existing customers (GROVE & PERKINS ENGINE) Responsible markets KSA, UAE And Bahrain New customer acquisition - based on existing product portfolio (GROVE & PERKINS ENGINE) Identify, evaluate and develop new markets Ongoing SWOT analysis of the markets and derivation of recommendations Negotiation of quotations /Tenders (Grove/Perkins) To provide back office support to sales teams in UAE, KSA & Bahrain with regard to general correspondence. Enquiry handling, inter departmental co-ordination(Grove & Perkins) To prepare quotations/tenders for sales teams in UAE, KSA & Bahrain as required at authorized pricing levels. To work closely with principals regarding pricing, forward orders, lead times etc (Grove & Perkins) To track and document all sales activities including Key Account Management, CRM, Enquiries & Sales Leads, Open Quotations, Project Sales and Orders Lost. Gather and consolidate reports to GM Crane Sales and Principals. To manage all Sales & Marketing activities, General Administration and related documentation Maintain close collaboration with other Kanoo Machinery team members. Show less

    • Logistics Coordinator
      • Aug 2013 - Mar 2016

      Logistics Co-Ordinator (Client- Emirates Transformers & Switchgear LTD- JAFZA) from August 2013. Import • As per the size/urgency of the cargo decide upon the mode of shipment (Courier/Air/LCL/FCL) • Get the quote from freight Forwarders • Compare the quote and decide the freight forwarder • Give suggestions to purchase department as per the freight quote on incoterms (Exworks / FOB/CIF) • Co-Ordinate with the freight forwarder for pick up / documentation / ETD/ETA • Receive the documents from shipper • Once CAN is received arrange the collection of the D/O(Air/Sea) • Prepare the BOE - • Prepare the token and arrange the transport (Sea/Air) Export • As per the size/urgency of the cargo decide upon the mode of shipment (Courier/Air/LCL/FCL) • Get the quote from freight Forwarders • Compare the quote and decide the freight forwarder • Give suggestions to purchase department as per the freight quote on incoterms (Exworks / FOB/CIF) • Get the documents ready (invoice, packing list,bl details, COO, SASO(depends upon case to case)) • Arrange for pick up • Arrange marine insurance • Sent the documents to consignee in case they are clearing • Confirm the delivery of the goods Land (Export/ Import) • Arrange the trailer/pick up as per the weight and volume of the cargo • Arrange crane /forklift/recovery vehicle at loading /offloading site • Prepare documents (BOE /Gate pass and invoice ,packing list,COO,,Certificate of Conformity and SASA) Reference will be furnished upon request. Show less

    • Executive Customer Care and Supply chain
      • Sep 2011 - May 2012

      Customer Care a. Pre-Sales • Support sales team in preparation of Quotations, • Prepare and mail PIs, Invoices and Packing List • Acknowledge customer PO and key-in to the system • Prepare MSDS and PFS • Give feedback to customer’s enquiries. b. Post-Sales • Respond to email from the customers. • Follow ups for approvals of Invoices with customers and ensure payments are processed by customer • Receive cheque or TT from the customers and verify for various deduction • Send Statement of Accounts to all the customers and follow-ups with customers for the payment. Also co-ordinate with Sales Department for further collection measures • Prepare Customers Reconciliation statement and follow ups against disputes. • Send Pre Alerts to concerned people regarding open POs, Pending payments and Pending executions Supply Chain: • Supplier Query Handling • Prepare Purchase Orders • Verify LC documents and mail to supplier • Receive and Verify invoices and shipping documents from supplier, • Arrange for COO’s from Dubai Chamber Show less

    • India
    • Banking
    • 700 & Above Employee
    • Assistant Manager(Agriculture)
      • Apr 2006 - Sep 2006

      • Directs and coordinates activities of workers engaged in providing financial services to customers, and assists in cash management activities. • Examines documents prepared by subordinates, such as loan applications and safe deposit vault entry and exit records, to ensure compliance with established policies and procedures • Monitors branch office operations to ensure that security procedures are being followed. • Talks to customers to resolve account-related problems and to ensure positive public relations. • Establish and maintain current client and potential client relationships. Show less

Education

  • Kerala Agricultural University
    Master of Agricultural Economics, MSc Agricultural Economics
    2004 - 2006

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