Experience

Kitchenhub Pte Ltd

• Singapore
• Food and Beverage Services
• 1 - 100 Employee

• Administrative Manager

  • Mar 2018 - Present

  Overseeing the admin team and office related duties, my core duties would be leading and managing my team as so that SOP, process and paperwork are in place. This includes maintaining office stationaries and cleanliness to office standard. Our admin team provides the support to our sales and operation teams. We ensure that our documents and email correspondences to clients are aligned to our customer's satisfaction. We play an important role to all areas as we do not tolerate any mistakes. Hence, we would manage and dedicate our duties and time wisely among the team to ensure that all documents are proper and submitted on time. Show less



Brispec Singapore Pte Ltd

• Singapore

• Admin / Accounts / Purchaser

  • Jun 2017 - Jan 2018

  This journey was indeed a relatively short one as the company closed after 6 months. In this company, I has taken on multiple roles as a support to the operations team. We were involved in projects for hotel lightings. Administrative - Managing office related documents, PO, Order Confirmation, Delivery Order - Email liaising, answering phone calls, support to sales team for selling price - Any other ad hoc duties assigned by the Director Accounts Assistant - Preparing report on accounts receivables & accounts payables monthly - Preparing credit notes when necessary - Handling claims submission from staffs for reimbursement Purchaser - Prepare & submitting monthly report of stocks inventory & stocks value - Liaising with suppliers & warehouse on incoming shipments of stocks Show less



Singtel

• Singapore
• Telecommunications
• 700 & Above Employee

• Retail Sales Executive

  • Jan 2008 - May 2015

  - Assist customers in the selection of Singtel’s consumer products and services- Cross sell products and services to customers- Assist in maintaining the overall presentation of the shop- Provide problem solving skills to walk in customers e.g. billing issues, email setup on hand phone& media tablets- Promote and advice regarding SingTel mobile and home broadband services- Provide excellent customer service & sales experience to walk in customers- To ensure performance meet stipulated KPIs at all times while delivering a consistent quality of service- Assist in branch Visual Merchandise, e.g. changing of hand phone price tags and displaying new handset models on shop floor- Carried out IC duty of the day weekly e.g. attending to customers’ complaints & releasing counter staff for lunch while maintaining enough staff strength at counters- Assigned duties e.g.in charge of sim card inventory of over 5000 units monthly while maintaining zero loss of all sim cards issued to 60 over staffs- Involved in roadshow events e.g Comex, IT fair- Assist in training new hire staff e.g. buddy system for 3-6 months Show less

• Customer Service Representative

  • Jul 2007 - Jan 2008

  - Handling customers purchases after transaction- Handling top up cards to be purchased by locals and foreigners



Nokia

• Finland
• Telecommunications
• 700 & Above Employee

• Customer Service Agent

  • Jan 2007 - Jun 2007

  - Handling Customers doubts on nokia phones that may have some faults - Handling premium customers that are having issues with their phone sets - Handling Customers doubts on nokia phones that may have some faults - Handling premium customers that are having issues with their phone sets