Lina Faye Averkamp

Support Specialist at Eniyan GmbH
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Contact Information
us****@****om
(386) 825-5501
Location
Mannheim, Baden-Württemberg, Germany, DE
Languages
  • German Full professional proficiency
  • English Native or bilingual proficiency
  • Icelandic Elementary proficiency
  • French Elementary proficiency

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Credentials

  • Change Management Foundation
    APMG International
    Nov, 2022
    - Oct, 2024

Experience

  • Eniyan GmbH
    • Germany
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Support Specialist
      • Dec 2022 - Present

      IT Support via phone, email, and video calls Ticket management and analysis CRM Processing customer inquiries/ customer tickets Product Training Direct development with various software offered B2B Sales and Marketing - Germany and International IT Support via phone, email, and video calls Ticket management and analysis CRM Processing customer inquiries/ customer tickets Product Training Direct development with various software offered B2B Sales and Marketing - Germany and International

  • karriere tutor GmbH
    • Germany
    • Professional Training and Coaching
    • 100 - 200 Employee
    • Corporate Communications Manager Trainee
      • Jan 2022 - Nov 2022

      I have completed a 46-week training program as a Corporate Communications Manager in full time. Certifications obtained: -Strategic Marketing Manager -Online Marketing -Social Media Manager -Digital Media Manager -Change Manager -Conflict Management Course in Progress: Communication, Conversation, and Presentation I have completed a 46-week training program as a Corporate Communications Manager in full time. Certifications obtained: -Strategic Marketing Manager -Online Marketing -Social Media Manager -Digital Media Manager -Change Manager -Conflict Management Course in Progress: Communication, Conversation, and Presentation

  • Amentum
    • United States
    • Defense and Space Manufacturing
    • 700 & Above Employee
    • Project Specialist
      • Mar 2021 - Jun 2021

      Point of Contact for foreign employees (American) to immigrate to Germany after recruiting process. Procured and maintained work and residency visas for non-local nationals. Familiarized the non-local nationals of their rights and quality of life in Germany. Translator from English - German & German - English. Administrative duties as listed below under my Payroll Clerk experience.

    • Payroll Clerk
      • Jan 2021 - Feb 2021

      Clerical duties in accordance with performance work statement, section standard operating procedures, and company policies. Maintained records and databases, prepared forms, verified information, and resolved problems. Processed section timesheets, labor cards, and vacation requests. Tracked trends in employee timesheets, vacation requests and sick leave. Generated charts and databases, as well as reporting documents. Assisted Section Supervisor in processing administrative related task orders.

  • Göteborgs konstmuseum
    • Paper Conservator
      • Sep 2019 - Feb 2020
  • National and University Library of Iceland
    • Paper Conservator Intern
      • Sep 2016 - Feb 2017
  • Árni Magnússon Institute for Icelandic Studies
    • Paper Conservation Intern
      • Sep 2016 - Feb 2017
  • Sächsisches Staatsarchiv - Archivzentrum Hubertusburg
    • Paper Conservator Intern
      • Oct 2013 - Sep 2014

Education

  • HAWK Hildesheim
    Bachelor of Arts, Paper and Book Conservation
    2014 - 2018

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