Lina Berrio
Customer Service Specialist at HubSpot- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
CO
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Experience
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HubSpot
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United States
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Software Development
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700 & Above Employee
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Customer Service Specialist
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Oct 2021 - Present
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Webhelp
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France
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Quality Analyst
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Apr 2019 - Sep 2021
• Auditing advocates in email, voice, chat & Feed community • Provide advocates feedback to improve their metrics • In charge of quality performance for social media • Execute practice sessions • Propose and execute action plans to increase performance • Auditing advocates in email, voice, chat & Feed community • Provide advocates feedback to improve their metrics • In charge of quality performance for social media • Execute practice sessions • Propose and execute action plans to increase performance
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Community
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