Experience

FL Technics, Aircraft Maintenance and Repair Organisation

• Head of IT unit

  • Mar 2021 - Present

• Project Manager

  • Mar 2020 - Mar 2021



Franmax

• Lithuania
• IT Services and IT Consulting
• 1 - 100 Employee

• Head of business analysis unit

  • Apr 2019 - Feb 2020

  Successfully implemented a methodology for change request managementGenerated and ensured that common practice of a new way of the working process is usedLed team of products owners in reaching product goalsAgreed on common communication matrixEnsured the common responsibilities among Business Analysis UnitDrive team performance metrics in line with targets

• Business Need Manager

  • Sep 2018 - Apr 2019

  Align business processes and IT systems development Analyze business needs and turn it to clear and aligned business requirementsImplement changes by requesting and managing work with IT development team



Telia Lietuva

• Chief of customer WoW

  • Feb 2016 - Aug 2018

  What I do every day far more important… I was one of the luckiest person, who came to #Telia at right time, and it gave me so much experience. Starting from two companies merger period, rebranding project, then Transformation project, and GDPR. But about all these amazing things from the beginning. As a project manager, I was a part of the biggest projects in #Telia. Rebranding was the first issue, and together with team, I was responsible for B2C customer documentation part: all documents that was under old name, had have been changed with new ones. I joined Transformation project as product owner, working collaboratively with IT department and business, I was responsible to ensure business requirements are fully aligned. In my responsibilities was to express business needs into user stories and align with SAP system, ensure customer migration. As I was a part of fabulous CX team, all my work leads customer experience, and it can't be otherwise. GDPR I should say it was my biggest, and most excited project, so far. I should say that I putted to it all my energy, customer experience knowledge, ability to distinguish Must from Should. Transparency was primary goal for customer, so I ensured service for customers in front line, e-channel, to bring clear information regarding data usage. This project gave me proficiency systematic thinking, how data flow through all IT systems, service management. All those matters was leading with Agile culture, tools - Stand-up, Demo, Planning sessions, Grooming, Backlog management. Modern work management applications was used to track tasks: Jira, Confluence, MS Team. Show less



Kaunas University of Technology

• Lithuania
• Higher Education
• 700 & Above Employee

• Executive assistant and Project Manager

  • Aug 2009 - Feb 2016

• Executive assistant

  • Aug 2009 - Feb 2015

  Improved data management processes and streamlined information flows;Managed senior stakeholder relationships and coordinated governance meetings;Coordinated and maintained public and media relations;Organized the meetings of University Councils, Rectorate, including request formation;Developed and coordinated visits programs for foreign guests.

• Project Manager

  • Aug 2012 - Nov 2014

  Successful implementation of a LTL 1 million capital project delivering research and development building on time and within budget.Prepared project application, business case and charter;Planned and controlled project scope and schedule; Allocated and managed project resources;Coordinated project quality assurance processes.