Experience

Arbeiter-Samariter-Bund Deutschland

• 1 - 100 Employee

• IT-System Administratorin

  • Apr 2018 - Present

  Entwicklung und Betreuung neuer Projekte im IT Bereich - Einbringung eigener Ideen für die Weiterentwicklung und Automatisierung im operativen Bereich - Durchführung von Sonderprojekten - Aufbau, Installation und Wartung neuer Systeme Einführung eines neuen einheitlichen Betriebssystems - Weiterentwicklung der Vermutung der Geschäfts-stellen - Einführung eines Aktenplanes Entwicklung und Umsetzung von Sicherheitskonzepten - Konzeption, Optimierung und Überwachung von IT Systemen und -Infrastruktur - Dokumentation von Systemen - Sicherheitskonzepte für Daten Support - Analyse und Behebung von technischen Problemen in der IT - Ansprechpartner für unsere Mitarbeiter - Server System Support - Windows Clients Support - Konfiguration und Wartung von Switchen und Routern - Wartung von Servern, Desktops und mobilen Geräten - Fehlersuche und Behebung im Bereich von PC Hardware, Server sowie Drucktechnik. - Betreuung der Telefonanlagen Berichtswesen - Monatsbericht an die Geschäftsführung und Verwaltungsleitung Sonstiges - Sonderaufgaben nach Absprache - Aufgaben nach Weisung Show less



Arbeiter - Samariter - Bund

• Bergisch Gladbach, North Rhine-Westphalia, Germany

• Freiwilligendienst im Bundesfreiwilligendienst - (Übersetzerin)

  • Jul 2016 - Dec 2017

  Übersetzerin - (Arabisch, Englisch) - (Arabisch, Deutsch) Übersetzerin - (Arabisch, Englisch) - (Arabisch, Deutsch)



MPM Property Management, LLC

• United States
• Real Estate
• 1 - 100 Employee

• Personal Assistant

  • Jan 2014 - Jul 2015

  •Devising and maintaining office systems, including data management and filing;•Screening phone calls, enquiries and requests, and handling them when appropriate;•Meeting and greeting visitors at all levels of seniority;•Organising and maintaining diaries and making appointments;•Dealing with incoming email, faxes and post•Carrying out background research and presenting findings;•Organising and attending meetings and ensuring the manager is well prepared for meetings;•Liaising with clients, suppliers and other staff.•Carrying out specific projects and research; Show less

• Property Coordinator

  • Jan 2013 - Dec 2013

  •Update data related to tenant and tenancy contract in the system •Timely preparation of correspondences (renewal notice, clearance letter......)•Timely preparation of refund requests (Security deposit refunds....)•Receive request from the tenants and forward it to committee.•Responds to the tenants questions.•Terminate the tenancy contract in the system

• Admin & HR Coordinator

  • Jan 2012 - Dec 2012

  •Timely preparation of payment requests for Water and Electricity bills and watchmen salaries•IT Support (Configure and setup Printers, Scanners, Projectors etc).•Configure and setup Access Cards & Finger Scan.•Ensure smooth and timely functioning of all operational activities. •Maintain employee records and distribution of HR forms.•Type and prepare staff requests (Leave Form, Day Duty Visit, Overtime etc.)•Handle stationery supplies.•Coordinate letters, memos & requests going in and out the company.•Send, receive the emails from Departments/ Clients and forward to the concerned person.•Open and distribute Info E-mail.•Send & receive couriers & distribute to the person it belongs to.•Follow up Departments/ Clients requests. •Answer and screen telephone calls.•Organize meetings and send invitations.•Type Arabic and English letters/ memos.•Provide administrative support to the Management & Staff. Show less

• Admin, HR, IT coordinator

  • Sep 2010 - Dec 2011

  •IT Support (Configure and setup Printers, Scanners, Projectors etc).•Configure and setup Access Cards & Finger Scan.•Ensure smooth and timely functioning of all operational activities. •Maintain employee records and distribution of HR forms.•Type and prepare staff requests (Leave Form, Day Duty Visit, Overtime etc.)•Handle stationery supplies.•Coordinate letters, memos & requests going in and out the company.•Send, receive the emails from Departments/ Clients and forward to the concerned person.•Open and distribute Info E-mail.•Send & receive couriers & distribute to the person it belongs to.•Follow up Departments/ Clients requests. •Answer and screen telephone calls.•Organize meetings and send invitations.•Type Arabic and English letters/ memos.•Created and maintained the tracking database for all deliveries, receipts, invoices and bills received.•Provide administrative support to the Management & Staff.•Report to the Finance Manager. Show less

• Property Manager

  • Sep 2009 - Sep 2010

  •Enter data related to properties in to the system including preparing case files for each property.•Review and monitor problem tenants and complex landlords and escalate to the Supervisor in al timely manner.•Timely preparation of all correspondences to Landlords & Tenants; management transfer letters, renewal notice, final notice, violation of lease notice, etc.•Timely preparation of payment requests for advocate bills, tenant refunds, utilities bills.•Insuring all properties against fire and allied perils damage.•Prepare system generated internal and external property reports (tenancy contracts; collection; utilities bills; maintenance; legal cases, etc).•Receiving and processing ADIB requests regarding confirming new property management.•Timely follow-up of collection of rent amount frozen in the Court.•Follow the rent collection maintained in the rent settlement dispute committee.•Supervise and follow up the out-sourced service for data migration from the old property management system to the new system. Show less



Burooj Properties

• United Arab Emirates
• Real Estate
• 1 - 100 Employee

• Customer Support/ Call Centre

  • Oct 2007 - Sep 2009

  •Provide practical support to the Supervisor within the following areas: •Maintaining and updating weekly and monthly reports on service ticket aging and exceptions. •Assisting operations department in handling the work load by interfacing with customers/ clients, redirecting inquiries and tasks to the proper channels within Burooj structure. •Attending & transferring telephone calls to the concerned dept. and providing the customers with any clarification/ Information. •Creating a service ticket. •Distributing/ Filing the incoming faxes •Filtering and distributing emails received on the info@burooj.ae and forwarding it to the designated staff. •Checking the help@burooj.ae (Burooj Help Desk) and forwarding it to the designated staff. •Handling day-to-day Office works activities. •Typing Arabic/ English Letters. •Performing any other duty as assigned by the immediate supervisor. Show less



Ministry of Health and Prevention - UAE

• United Arab Emirates
• Hospitals and Health Care
• 700 & Above Employee

• Executive Secretary

  • Oct 2004 - Oct 2007

  •Answers telephones and gives information to callers, take messages, or transfers calls to appropriate individuals. •Arranges conferences, meetings, and travel reservations for office personnel. •Composes, types, and distributes meeting notes, routine correspondence, and reports. •Greets visitors and callers, handles their inquiries, and directs them to the appropriate persons according to their needs. •Maintains scheduling and event calendars. •Opens, reads, routes, and distributes incoming mail and other material, and prepares answers to routine letters. •Coordinates conferences and meetings. •Operates electronic mail systems and coordinates the flow of information both internally and with other organizations. •Orders and dispenses supplies. •Operates office equipment such as fax machines, copiers, and phone systems, and uses computers for spreadsheet, word processing, database management, and other applications. •Preparing department reports, Technical and Financial data •Follow-up on department action plans and activities •Organizing all Training activities for the departments and assisting with customer. •Handling day-to-day Office works activities. Show less