Lin Xue Williams
Conference Services Manager at Hilton Boston Back Bay- Claim this Profile
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Japanese Native or bilingual proficiency
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Mandarin Native or bilingual proficiency
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English Native or bilingual proficiency
Topline Score
Bio
Laura Ward
Lin is the glue that kept our Sales team running. Lin's roles cannot fit into one category. She can detail some of the hotel's largest groups, do BEO's, payroll, organize the team - all with a smile on her face while working independently. Lin is positive, and when needed learned new skills to assist further than her role. She worked comfortably within IHG Tools as well as Delphi FDC, Opera, Adaco, ADP among other programs. Lin was our designated trainer when new employees started - orientating them on our department and the efficient running of our department. She is very respected and out for just a day is missed. Lin did a lot in our department - yet through organization and efficiencies delivered--- on time! I would welcome the opportunity to work together with Lin again, until the opportunity arises - I highly endorse her as a contributor and valued team member.
Laura Ward
Lin is the glue that kept our Sales team running. Lin's roles cannot fit into one category. She can detail some of the hotel's largest groups, do BEO's, payroll, organize the team - all with a smile on her face while working independently. Lin is positive, and when needed learned new skills to assist further than her role. She worked comfortably within IHG Tools as well as Delphi FDC, Opera, Adaco, ADP among other programs. Lin was our designated trainer when new employees started - orientating them on our department and the efficient running of our department. She is very respected and out for just a day is missed. Lin did a lot in our department - yet through organization and efficiencies delivered--- on time! I would welcome the opportunity to work together with Lin again, until the opportunity arises - I highly endorse her as a contributor and valued team member.
Laura Ward
Lin is the glue that kept our Sales team running. Lin's roles cannot fit into one category. She can detail some of the hotel's largest groups, do BEO's, payroll, organize the team - all with a smile on her face while working independently. Lin is positive, and when needed learned new skills to assist further than her role. She worked comfortably within IHG Tools as well as Delphi FDC, Opera, Adaco, ADP among other programs. Lin was our designated trainer when new employees started - orientating them on our department and the efficient running of our department. She is very respected and out for just a day is missed. Lin did a lot in our department - yet through organization and efficiencies delivered--- on time! I would welcome the opportunity to work together with Lin again, until the opportunity arises - I highly endorse her as a contributor and valued team member.
Laura Ward
Lin is the glue that kept our Sales team running. Lin's roles cannot fit into one category. She can detail some of the hotel's largest groups, do BEO's, payroll, organize the team - all with a smile on her face while working independently. Lin is positive, and when needed learned new skills to assist further than her role. She worked comfortably within IHG Tools as well as Delphi FDC, Opera, Adaco, ADP among other programs. Lin was our designated trainer when new employees started - orientating them on our department and the efficient running of our department. She is very respected and out for just a day is missed. Lin did a lot in our department - yet through organization and efficiencies delivered--- on time! I would welcome the opportunity to work together with Lin again, until the opportunity arises - I highly endorse her as a contributor and valued team member.
Credentials
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ProSim Restaurant Certificate of Achievement
Cvent Certificate of ExcellenceApr, 2014- Nov, 2024
Experience
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Hilton Boston Back Bay
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United States
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Hospitality
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1 - 100 Employee
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Conference Services Manager
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Aug 2022 - Present
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InterContinental Hotels & Resorts
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Hospitality
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700 & Above Employee
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Sales and Catering Coordinator
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May 2016 - Sep 2020
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Front Desk Agent
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Sep 2015 - May 2016
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Assistant Manager
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Mar 2014 - Sep 2015
-General operation -Monitor and purchase beverage inventory -Hiring and training -Bar tender -PR -General operation -Monitor and purchase beverage inventory -Hiring and training -Bar tender -PR
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Shangri-La Group
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Hong Kong
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Hospitality
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700 & Above Employee
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Guest Relations Officer
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Apr 2010 - Jul 2012
-Hotel operation-Check-In, Check-Out, Reservation -Guest Relations Officer-VIPs, special attention guests treatment -Advanced language skill of English, Japanese and Mandarin -Cashing due to the task of Front Desk -Operation system OPERA -Hotel operation-Check-In, Check-Out, Reservation -Guest Relations Officer-VIPs, special attention guests treatment -Advanced language skill of English, Japanese and Mandarin -Cashing due to the task of Front Desk -Operation system OPERA
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Education
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Johnson & Wales University
Master\'s Degree, Hospitality Management -
Rikkyo University
Bachelor's degree, Tourism and Hospitality Management