Experience

Olameter

• United States
• Utilities
• 100 - 200 Employee

• U.S. Payroll Technician

  • Jul 2021 - Present



Globevisa Group

• Singapore
• Law Practice
• 1 - 100 Employee

• Immigration Consultant Assistant

  • Apr 2019 - Jun 2021

  • Create daily work timetable and manage daily tasks by organizing and prioritizing them from most important to least important, in order to ensure tasks are completed in a timely manner• Utilize an ERP system to manage customer information systematically, initiate office online procedures efficiently, update customer immigration progress timely, and assess the completion of phased work goals accurately• Efficiently respond to inbound phone calls and arrange communication time with customers in advance to prevent time conflicts with other schedules.• Oversee that all monthly targets are met and all documentation to be submitted to immigration offices are efficiently prepared by set out deadlines, always being prepared for possible unexpected events and situations • Mastered hundreds of immigration projects of more than 20 countries, differentiating detailed application requirements and immigration policies based on which accurate eligibility assessments are provided for each client• Handle immigration documents collecting and processing for many groups of applicants at the same time, and was honoured for excellent reputation and efficient work with zero error Show less

• Immigration Consulting Department Supervisor

  • Jan 2016 - Mar 2019

  • Organized and managed more than 10 rounds of new employee training programs with the total number of new employees exceeding 20, formulated training content, procedures and assessment standards alongside immigration program departments• Oversaw the planning of immigration project exhibitions once a month, including communicating details of the process and potential difficulties with colleagues in the project and marketing department, and developed a follow-up strategy for potential customers Show less



China Construction Bank

• Banking
• 700 & Above Employee

• Bank Teller

  • Jul 2013 - Jul 2015

  Provided account services to customers by receiving deposits, loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits. Provided account services to customers by receiving deposits, loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.