Team Leader

• May 2022 - Present

- Responsible for communicating with customers and ensuring customer satisfaction in preparation time and drink quality- Trained all new employees and provided knowledge of food safety, cleanliness, and quality- Started and handled sponsorships in local cultural organizations in order to increase sales and brand awareness.-Helped with digital marketing and handled social media and PR related tasks

Cashier

• May 2022 - Present

Bank Teller

• Aug 2019 - May 2020

- Performed financial transactions including deposits, withdraws, and cashing checks - Increased bank sales by promoting 50+ accounts openings and met cross selling goals - Followed strict bank rules and ensure customer identity and private information always kept confidential - Created presentations to educate 120+ students about financial independence and encouraged account openings - Performed financial transactions including deposits, withdraws, and cashing checks - Increased bank sales by promoting 50+ accounts openings and met cross selling goals - Followed strict bank rules and ensure customer identity and private information always kept confidential - Created presentations to educate 120+ students about financial independence and encouraged account openings

Manager

• May 2018 - May 2020

- Ensure customer satisfaction by fulfilling 200+ orders efficiently and accurately - Managed and balanced the cash drawers during closing shifts and audited store’s financials - Controlled the flow of delivery to ensure fastest possible delivery during busy rush hours - Formalized weekly inventory orders and ensured item quality meeting US regulation standards for food safety - Ensure customer satisfaction by fulfilling 200+ orders efficiently and accurately - Managed and balanced the cash drawers during closing shifts and audited store’s financials - Controlled the flow of delivery to ensure fastest possible delivery during busy rush hours - Formalized weekly inventory orders and ensured item quality meeting US regulation standards for food safety